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Selina BlankSB

Selina Blank

Remote Assistant – Backoffice & Customer Service

€145/day
Berlin, DE
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Selina

Are you looking for reliable support in back office or customer communication? Someone who handles administrative tasks with overview and care, structures processes, and truly relieves your internal operations? Then you've come to the right place.

I bring professional experience from various fields – including sales assistance, customer service, human resources, and organizational project environments. In these roles, I was always responsible for tasks such as:
• Data entry & maintenance in CRM system
• Communication with customers & prospects
• Appointment scheduling & coordination
• Documentation & organization of digital workflows
• Support with internal processes and operational structure

In addition, I have independently built up technical knowledge: I developed my own online shop in the e-commerce sector and actively operate it – from the web presence and customer inquiries to logistics. This experience makes me digitally flexible, self-organized, and solution-oriented.

I work reliably, independently, and with great care. A quick grasp of concepts, a friendly demeanor, and structured processes are standard for me.

I possess a good understanding of numbers, organizational talent, and a genuine interest in digital tools (Microsoft Office, Google Workspace, Canva, and many more). Whether it's a one-time project or ongoing support – I adapt to your needs.

I look forward to hearing about your needs – and discovering together how I can best support you.

Selina Blank
  • German

    Native or bilingual

  • English

    Fluent

  • French

    Basic

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • MBS Habitalix GmbH
    Onboarding Manager - Dual Student
    REAL ESTATE
    October 2023 - Today (2 years and 10 months)
    Berlin, Germany
    At Habitalix, I work as a dual student in Business Administration with a focus on Real Estate Management. My responsibilities included supporting tenants, communicating with service providers, maintaining property data, and assisting with daily operations. I worked in a structured, service-oriented, and self-directed manner – also remotely.
  • Bricks & Mortar Immobilien GmbH
    Sales Assistant
    REAL ESTATE
    July 2023 - Today (3 years and 1 month)
    Berlin, Germany
    At BRICKS & MORTAR, I worked as a Sales Assistant in the real estate sector. My main tasks included maintaining and updating customer data in the CRM system, structured data entry, and actively approaching potential prospects via email and phone. I worked independently, efficiently, and with a high degree of accuracy – ideal prerequisites for administrative and sales-related tasks in the remote sector.
  • SCHUNK Electronic Solutions GmbH & Co. KG
    Department Assistant
    MECHANICAL ENGINEERING
    November 2022 - May 2023 (6 months)
    Sankt Georgen im Schwarzwald, Germany
    At SCHUNK, I worked in customer service and as an assistant in the HR department. My tasks included friendly guest support, organizational assistance in daily business, and reliable entry and maintenance of personnel data. I learned to work in a structured, service-oriented, and discreet manner – skills that I confidently apply today in remote-based projects.

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Education

  • BACHELOR OF SCIENCE
    VICTORIA International University Berlin
    2023
    BACHELOR OF SCIENCE
  • FACHHOCHSCHULREIFE (ACADEMIC PART)
    Commercial Schools 1 VillingenSchwenningen
    2021
    FACHHOCHSCHULREIFE (SCHULISCHER TEIL)

Skill set

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