About Seidi Farouk
French
Native or bilingual
English
Conversational
Experience
- SDG YOUTH CONNECTPartnership ManagerJanuary 2026 - Today (5 months)Togo• - Improved customer satisfaction through prompt dispute resolution, maintaining open communication, and ensuring high-quality service delivery.• - Improved marketing to attract new clients and promote the business.• - I mentored junior team members to foster career progression, thereby helping to develop future leaders within the organization.
- AIESECSales ManagerJanuary 2025 - February 2026 (1 year and 1 month)Lomé, MA, Togo• - Managed customer relationships, enabling quick resolution and customer satisfaction.• - Increased revenue through the development and implementation of effective sales strategies.• - I maintained relationships with existing clients and found new ones by identifying their needs and offering them tailored services.• - I established lasting client relationships through excellent customer service and consistent follow-up.
- CHMobileTelecommunications AssistantMarch 2024 - August 2025 (1 year and 5 months)Lomé, Togo• - As a telecommunications assistant, I contributed to a positive work environment through excellent interpersonal skills and a proactive attitude within the team.• - I answered incoming phone calls to handle requests, transfer calls, or relay messages to the appropriate staff.• - I worked closely with management to provide effective assistance for specific aspects of business operations.• - Protected sensitive information through appropriate document management, data entry, and record-keeping procedures.• - I facilitated the smooth running of the project by managing deadlines, logistics, and resources, and updating on progress.
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Education
- Fundamental License in Agronomic SciencesHigher School of Agronomy2025Licence Fondamental en science agronomique
- Certificate of Awareness of Public-Private PartnershipsUnited Nations ESCAPCertificat de sensibilisation aux partenariats publics - et privé