About Sehar
- CaseWare setup, troubleshooting, and file management
- Bookkeeping and account reconciliations
- Financial statement preparation
- Cloud accounting support (CaseWare, Sage 50, Xero, QuickBooks)
- Management accounts and month-end reporting
- I’m passionate about helping businesses and firms improve efficiency, accuracy, and compliance in their accounting systems.
English
Native or bilingual
Urdu
Native or bilingual
Experience
- Crowe UKAudit and Accounts Software Support AssistantOctober 2024 - Today (1 year and 8 months)• Provide daily technical support to audit teams using CaseWare, including troubleshooting issues with trial balances, mapping, and account-level errors.• Triage and resolve queries related to audit tools, documenting solutions in FreshService and coordinating with internal support teams as needed.• Manage user access and licensing for audit engagement files, ensuring secure and compliant permissions are in place.• Collaborate with the Second Line team to enhance training materials and onboarding resources for audit and analytics platforms.• Log and report software bugs, collaborating with development team to ensure timely resolution and tool improvement.
- Coventry and Warwickshire Partnership NHS TrustBand 4 Admin SupportNovember 2021 - September 2024 (2 years and 10 months)• Delivered structured administrative support to compliance teams, managing scheduling, documentation, and audit readiness tracking.• Created and maintained operational databases using Excel, incorporating VLOOKUP, data validation, and pivot tables to track performance and flag inconsistencies.• Generated KPI reports and status updates for leadership, contributing to project governance and timely resource allocation.• Streamlined referral and compliance processes on CareNotes, improving efficiency and accuracy across two teams, reducing outstanding referrals by 10%.
- Birmingham & Solihull Mental Health NHS Foundation TrustBand 2 Triage AdministratorMay 2020 - November 2021 (1 year and 6 months)• Coordinated triage processes, prioritising incoming cases and supporting clinical decision-making.
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Education
- BAManchester Metropolitan University2019BA
- Level 3 BTEC National Diploma in BusinessWhalley Range 11-18 High School2016Level 3 BTEC National Diploma in Business