Ségolène Cassigneul

As a Business Coach at Entrepreneurs.com, I support entrepreneurs in structuring and developing their business. My responsibilities include: ⭐ Developing personalized strategies to optimize sales, customer loyalty, and productivity. Facilitating coaching sessions on topics such as time management, entrepreneurial mindset, and leadership. Monitoring and evaluating results to adjust action plans according to set objectives. Creating practical tools and exercises to facilitate entrepreneurs' progress at each stage of their journey. Leading group E-Masterminds to encourage exchange and collaboration among entrepreneurs. Designing training tutorials to familiarize clients with strategic tools. Managing authorizations for the Delivery department (Zapier) to ensure workflow efficiency. Results achieved: ⭐ Assistance in achieving growth objectives. ⭐ Strengthening of entrepreneurs' confidence. ⭐ Improvement of overall performance.

As a student at Paradox, I followed an intensive coaching training program, combining theory and practice to develop solid expertise. During this enriching year, I: Mastered deep coaching techniques, enabling effective support for my clients in their personal and professional transformation. Created a client testimonial, sharing my journey and the results obtained through the program. Participated in a seminar, strengthening my coaching skills while expanding my professional network. Practiced coaching 4 hours per working day for a year, consolidating my knowledge through regular and intense practical application. Conducted in-depth research on the theme 'Living from one's expertise,' analyzing the challenges and opportunities faced by experts. Successfully lived off my coaching activity even before completing my training, demonstrating the relevance and effectiveness of my learning. Results achieved: ⭐ Acquisition of solid coaching skills. ⭐ Ability to support my clients with significant impact. ⭐ Validation of my expertise by transforming my passion into a viable professional activity.

As a Personal Assistant at Kitchy, I played a key role in organizational management and customer relations. My responsibilities included: Managing and updating client CRMs (particularly via HubSpot) to ensure accurate and up-to-date tracking of interactions. Responding to client requests with courtesy and professionalism, ensuring their satisfaction and smooth communication. ⭐ Optimizing the organization of client files, simplifying access to information for increased efficiency. Strengthening client relationships through rigorous follow-up and personalized updates, fostering a positive customer experience. ⭐ Contributing to problem-solving by analyzing root causes and proposing appropriate solutions. Versatile administrative management, including data entry and the use of software such as Microsoft Outlook for daily coordination. Results achieved: ⭐ Improved quality of client interactions through effective communication. ⭐ Streamlined administrative processes for optimal organization. ⭐ Contribution to smooth and efficient client management, enhancing satisfaction and