Freelancer profile translated to English.

Description

After spending more than 10 years in the world of Parisian (EuroRSCG) and Toulouse (X-PRIME MIRUM) agencies, I became independent in 2013 by creating YANA.digital in Toulouse, a product design & product management studio.

YANA is the acronym for You Are Not Alone, and this name was not chosen by chance. It reflects my convictions in client support and the philosophy of their projects.

I support companies and start-ups in the fields of strategic/digital consulting, UX-UI design for applications, SaaS solutions, customer tools or portals, or business software.

I always act to balance the needs expressed by users, technology, resources & business challenges.

Assignments I can undertake:

- Research and UX Design of digital systems (product and service design)

- Support for companies in their digital transformation

- Consulting and product management assignments, AMOA: writing specifications, expressing needs, coordinating and supporting various internal/external stakeholders, ...

- Research & optimization of user journeys

Workplace preferences

Can work on-site

Toulouse (up to 50km)

LABORATOIRE PIERRE FABRE
Product design, product management
HEALTH AND WELLNESS
May 2015 - Today (11 years and 3 months)
Toulouse, France
Being in contact with the 20,000 French pharmacies that are clients, the sales administration team wanted to equip themselves with a service platform to facilitate relations between the different internal departments (Sales Admin, Sales, Brands, Marketing, Support, ...) and customers.

My missions:
- Global service strategy: name, identity, positioning, needs, roadmap, ...
- Regular workshops with brands, support functions, sales teams, ... to identify new needs, develop the roadmap, ...
- Continuous monitoring/innovation to propose new innovative services for the Group
- Functional design, UX / UI, roadmap and backlog management
- Animation and visibility plan, internal and external
- Writing specifications, setting up tenders, assisting in the selection of service providers
- Coordination of production teams
- Management, reporting, and progress monitoring
- Dashboard for monitoring key indicators
- Communication, acquisition & onboarding
- Continuous improvement
- Integration of new services
- Integration of third-party populations (salespeople, brands, ...)

Product management Product Design UI/UX Wireframing Innovation Dashboard Reporting User Research
Soregor / TGS France
Product Design / Product Management
CONSULTING AND AUDITS
January 2016 - December 2019 (4 years)
Angers, France
Commissioned by the General Management of the Soregor group, the objective of the mission was to bring innovation and transformation to the relationship between the firm and its clients.

We therefore imagined and implemented Livli, a solution that allows entrepreneurs to manage their business online to interact live with their accountant, their employees, and clients. The service has been available since May 2017.

Co-creation sessions with various departments to gather needs
Transposition of group work into a digital product
Presentation of the system to the Group's Strategic Committee
Global strategy and service design
100 employees mobilized

Co-design workshops with Soregor teams
Ecosystem and offering mapping
UX Design and creation of functional prototypes
Definition of the Livli team and recruitment assistance: sourcing, interviews, etc.
Definition of production processes for the group's various departments
300 wireframes created

Writing specifications, setting up tenders, assisting in the selection of service providers
Coordination of internal production teams and external service providers
Batch production
Management, budget reporting, and progress monitoring
18 months of production

Support and advice on communication, acquisition & onboarding
Support on the design and production of evolutions
Continuous improvement to offer new services
User Experience Design UI/UX Product management Product Design Innovation
Terreal
Product design & management
CIVIL ENGINEERING
March 2021 - December 2021 (9 months)
Toulouse, France
Definition of the digital strategy
Positioning, benchmarking, audit, and internal workshops
Ecosystem and positioning recommendations

UX for the new website
Workshops with various departments, needs gathering, recommendations
Functional mapping, user stories
Backlog
Key screen ergonomics

Deployment support:
Definition of needs for a new pool of service providers
Specifications
Support for tender process and service provider selection
AMOA Product design Product management UI/UX Design Writing specifications