Freelancer profile translated to English.
Back to original languageAbout Sébastien
Senior customer support and tender specialist with 15+ years of experience in the medical devices and orthodontics sector. Expert in EU tenders, bid preparation, pricing management and distributor coordination. Strong multilingual B2B customer support profile (French, English, Italian). Fully remote -ready.
Spanish
Native or bilingual
French
Native or bilingual
English
Fluent
Italian
Native or bilingual
Dutch
Conversational
Remote only
Primarily works remotely
Experience
- ORMCO B.V.Senior Tender Specialist / Customer Support SpecialistNovember 2015 - January 2026 (10 years and 2 months)Netherlands• ● Managed the full tender lifecycle for European markets• ● Prepared and maintained tender documentation and pricing lists• ● Key contact for distributors and customers across Europe• ● Handled senior-level customer support and complex cases• ● Supported sales teams with pricing, contracts and follow-up
- Bausch & Lomb Ops B.V.Order Management SpecialistJanuary 2015 - July 2015 (6 months)NetherlandsManaged international customer portfolios, handling invoicing, pricing, export documentation and logistics coordination.
- MicroPort Orthopedics B.V.Tender Specialist / Senior Sales AssistantAugust 2010 - May 2014 (3 years and 9 months)NetherlandsManaged EU tenders and bid submissions, maintained pricing structures and supported sales teams and distributors across Europe.
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Education
- Diploma in Higher Education inUniversity StendhalDiploma in Higher Education in
- Higher National Diploma of TourismInstitute UNIVERIAHigher National Diploma of Tourism