Freelancer profile translated to English.

Description

Salesforce Architect with 14 years of experience in enterprise delivery. My domain: complex programs where data, AI, and business processes must work together.

Direct clients and consulting firms engage me for three types of missions:

1. Agentforce and AI Architecture

Design intelligent agents that work in production. Most Agentforce projects fail not because of the technology, but because the data architecture is not in place. I build this foundation.

2. Data Cloud and Multi-Cloud Architecture

Unify Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud around a single customer view. I designed the Data Cloud architecture for a leader with over 3,000 touchpoints across 30 countries.

3. Salesforce Implementation Audit and Recovery

30% to 70% of Salesforce projects miss their objectives. I diagnose what went wrong, restructure the architecture, and deliver an executable recovery plan in 90 days. No endless discovery workshops. Diagnosis, architecture, execution.

What I've delivered:

- Data Cloud, Marketing Cloud, Service Cloud Architecture: Global program (30 countries)

- CRM and multi-cloud integration architecture

- Enterprise Salesforce Architecture

- CRM and integration delivery

- 10+ enterprise programs in international consulting firms

I work on a long-term basis or on fixed-scope missions (audit, architecture, recovery).

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Korean
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km), Lille (up to 50km), Lyon (up to 50km), Bordeaux (up to 50km), Toulouse (up to 50km)

Affirma Capital
Principal Technical Advisor
PRIVATE EQUITY
October 2024 - Today (1 year and 8 months)
Séoul, South Korea
Context:Independent consultant in digital risk and value creation for a Private Equity fund. Intervention on the digital assets of portfolio companies and acquisition targets.

Missions:
Technical due diligence on 3 M&A targets. Identification of critical technical debt and hidden GDPR/PIPA non-compliance, representing 4M EUR in regulatory risks.
Takeover of a failed Salesforce deployment for an international retailer. Diagnosis of integrator failures, correction plan, project velocity restored in 90 days.
Design of a "Hybrid-Sovereign" architecture for a Singapore-based multinational: consolidated financial reporting at headquarters, user data physically isolated by jurisdiction.

Environment:Architecture audit, GDPR/PIPA compliance, M&A due diligence, Salesforce.
Salesforce Mergers & Acquisitions (M&A) Program Management Due Diligence Crisis Management
L'Occitane Group
Lead Salesforce Technical Architect
FASHION AND COSMETICS
November 2023 - October 2024 (1 year)
Séoul, South Korea
Context:Leading Salesforce architecture for the group, liaising between European headquarters and APAC subsidiaries. Cross-border data compliance and governance of global instances.

Missions:
Audit and rationalization of global Salesforce instances. Implementation of a unified governance framework to consolidate the scope and reduce technical debt.
Translation of PIPA (Korea) and GDPR (Europe) constraints into technical architecture. Full regulatory compliance without compromising headquarters' data integrity.
Technical lead for critical Service Cloud implementations (France, Japan). Realignment of development teams with the global strategy.

Environment:Salesforce (Service Cloud, Marketing Cloud), Mulesoft, CI/CD, Data Governance.
Salesforce Program Management Enterprise Architecture IT Strategy Vendor Management
Suntory Global Spirits
Technical Project Manager & Architect (International Greenfield Deployment)
WINE AND SPIRITS
March 2024 - June 2024 (4 months)
Séoul, South Korea
Context:Greenfield deployment of Salesforce Consumer Goods Cloud for the Korean and Taiwanese markets. Strategic link between European headquarters (Spain), the delivery center (UK/India), and local teams.

Missions:
Design of the technical architecture and commercial workflows from scratch. Complete replacement of manual processes with a structured digital foundation.
Coordination of requirements from 4 geographies. Translation of headquarters' directives into actionable technical specifications for offshore teams.
Main interface between the client and the integrator. Arbitration of priorities to maintain scope and schedule.

Environment:Salesforce Consumer Goods Cloud, international project management (Spain/UK/India/Korea), Agile.
Salesforce Commerce Cloud Digital Transformation CRM Vendor Management Project Management

Check out Sébastien's experience

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Audrey Champion

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Signup to reveal

Master of Management
The University of Sydney Business School
2013
Master 2 - IT Project Management
IPI Institut Poly Informatique
2010
- Méthodes d’audit et d’analyse - Reconfiguration de Processus, ré-ingénierie - Gestion de projet informatique - Démarche qualité - Management des risques liés au SI - Management d’équipe - Communication/information - Conduite de réunions, négociations - Droit et technologies de l’information - Pratique de la gestion pour non-gestionnaires

Check out Sébastien's education

Salesforce Marketing Cloud Account Engagement Specialist
Salesforce
2020
Pardot Salesforce
Salesforce Platform App Builder
Salesforce
2019
Salesforce

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Sébastien Tang

Salesforce Architect | Agentforce & Data Cloud

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