About Sébastien
French
Native or bilingual
English
Fluent
Spanish
Basic
Experience
- NowBrainsRPA DeveloperDIGITAL AND ITFebruary 2024 - December 2024 (10 months)Design, develop, and deploy software robots to automate manual processes · Monitor robot performance and propose improvements to optimize their efficiency · Provide training and support to end-users to ensure automated processes function correctly · Collaborate with production teams to understand current needs and processes and propose automation solutions · Write detailed technical specifications and user guides for automated processes · Perform testing and analysis to ensure the quality and reliability of software robots.
- NowBrainsMonitoring ManagerDIGITAL AND ITJanuary 2018 - February 2024 (6 years and 1 month)-Manage the PRTG service backlog -Assist the team in identifying and analyzing incidents/malfunctions -Develop and implement missing sensors on PRTG -Evolve the Salesforce / PRTG connector
- NOWTEAMLevel 1 Support TechnicianDIGITAL AND ITOctober 2017 - January 2018 (3 months)- Help-Desk incident management - Service request management - Preparation/troubleshooting of workstations in the workshop
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Education
- Master 1 Expert in Computer SystemsCatholic University Center of Burgundy2017Master 1 Titre d'Expert en Système et Réseaux
- Bachelor's Degree in Systems and Networks ExpertCatholic University Center of Burgundy2016Licence Titre d'Expert en Système et Réseaux
Skill set
Categories
- Other