Freelancer profile translated to English.

Description

Transformation & Operational Governance Architect – Infra / AD / M365 – 22 years Exp

IT governance & infra expert with 22 years of field experience: 16 years technical (Windows, Exchange, network, storage, MDM, virtualization, cloud migration, PowerShell) + 6 years strategic management (Service Manager, Project Manager, SDM, director).

I transform problem systems into living systems: - Audit, restructuring, master plan, AD/M365 migration, hardening, Zero Trust – never a downtime. - Real governance: KPI / SLA / SLO / SLI definition, targeted automation, Kanban, Confluence, knowledge bases – autonomous teams in 6 months. - Transition in/out: recovery of third-party projects, complete handover, skills transfer – 0 loss of value. - Recruitment, roles, RACI, committees: I structure people as much as technology. - Needs analysis: I translate a CIO's "I have a problem" into a signed roadmap, without the BS.

Immediate availability – Bordeaux + occasional travel – full remote accepted Daily rate: €950 (negotiable based on duration/stakes) Contact me: let's look at your mess, fix it, and get you back on track.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Bordeaux (up to 50km)

PilotWay
Founder & Senior Project Director
AVIATION AND AEROSPACE
April 2025 - Today (1 year and 2 months)
Pessac, France
Context:
As part of the creation of an innovative B2B company.

Responsibilities:
• Governance and management of the complete structuring of a B2B solution program, including optimizing crisis operations through process digitalization.
• Operational and coordination management of external technical resources.
• Implementation of project governance and anticipation of critical milestones for commercial launch.
• Definition of the overall business plan, including infrastructure strategy, design, product solution, recruitment plan, and Go-to-Market.
• Creation of support materials: Steering Committees, Quality Assurance Plans, Framework Agreements, Pre-sales, Prospects, Partners…
• Design of commercial strategies, including identification and approach of key clients and partners.
• Establishment of strategic partnerships (institutional, commercial) and network security for the launch.
Technical Environment: Microsoft / Development / Network / Security / Messaging / UI UX...
Infrastructure Project Manager IS Architect Finance Business Development IT Strategy
Sopra Steria
Senior Project Manager
DEFENSE AND MILITARY
August 2024 - April 2025 (8 months)
Bordeaux, France
Context:
Complete management of 5 contracts for the Ministry of Defense (€2M) and a dedicated team of 15 people. Took over critical underperforming contracts.

Key Successes:
• Successful transformation of service quality: 100% contract renewal and improvement of customer rating from 2/5 to 4/5.
• Governance and performance: Complete restructuring of the team and transformation from a reactive model to an agile mode for sustainable performance.

Responsibilities:
• Governance Management: Deployment and monitoring of governance processes (Quality Assurance Plans, RACI, Committee Support, PAS).
• Business Performance: Complete P&L management (Budget, Billing, CRM). Identification of opportunities for portfolio cross-selling and preparation of technical and financial proposals.
• Committee Management: Facilitation of committee meetings (Daily Stand-ups / Technical Committees / Operational Committees / Steering Committees).
• Resource Management: Complete management of recruitment, interviews, and sourcing and renewal of service providers.

Technical Environment: IOBEYA / Tuleap / WinDev / Delphi / SharePoint / SQL
IS Governance Change and Transformation Management Digital Transformation Project Management
Cheops / ScalesSquad
Service Delivery Manager
November 2022 - July 2024 (1 year and 8 months)
• Management of complex contracts
• Renewal and retention of strategic accounts
• Production and monitoring of indicators and metrics (SLA, KPI, etc.)
• Identification and cross-selling within the existing portfolio and negotiation of P&Ls
• Management of budget, CRM, and production of monthly invoices
• Preparation of Technical and Commercial proposals
• Orchestration and coordination of projects and teams
• Guarantee of delivery and commitments.
• End-to-end sales to delivery support
• Facilitation: Operational Committees / Security Committees / Project Committees / Steering Committees / Management Committees / Director Committees
• Creation and management of major changes (Version Upgrades / Disaster Recovery Plans / Patch Management...)
• Management of crises related to major incidents and changes
• Participation in sourcing and Recruitment
• Prospecting and bringing in new business

Technical Environment:
• Private Cloud: Cheops & Cloud Temple / Public Cloud: AWS / Azure
• Networks: Fortinet / CISCO / F5 / IPAM / VLAN
• Server OS: Windows / Linux
• Backup: Veam
• Storage: RAID / LUN / Static / Dynamic
• Hyper-V / VMware / ESX