Sébastien Fourseff

Ensure daily monitoring of client accounts: verification of files, data control, and updating essential information.

Serve as the primary point of contact for clients: managing requests, proactive problem-solving, and maintaining clear and professional communication.

Ensure the quality and consistency of deliverables sent to clients.

Track deadlines, coordinate internal resources, and ensure information consistency among stakeholders.

Prepare necessary materials: presentations, slides, contractual documents, progress reports.

Participate in the drafting, review, and monitoring of contracts, addendums, quotes, and commercial proposals.

Manage orders, invoices, follow-ups, and administrative verifications in conjunction with accounting departments.

Ensure archiving, compliance, and document updates according to internal processes.

Contribute to prospecting and lead qualification by supporting the work of Account Managers.

Assist in the preparation of tenders by collecting, structuring, and presenting necessary information.

Conduct market, competitive, and regulatory intelligence to anticipate sector developments.

Optimize internal processes and propose solutions to improve operational efficiency.

Implement tracking tools, templates, and procedures to facilitate account management.

Ensure exemplary organizational rigor to guarantee the quality and reliability of data, deliverables, and communications.

Processing client and supplier invoicing and recording accounting elements using online invoicing software. Tracking invoices and client follow-ups. Budget management, inventory, and regular stocktaking. Customer loyalty in the local area through trusted business relationships and recognized service quality. Cleaning of co-ownerships, building entrances, offices, and glass surfaces.

Mail management, internal moves, and supplies. Drafting and updating service manuals. Supervision of service providers. First-level maintenance.