Sébastien Confrere

Expert in Web development, automation, and No-Code solutions, I design mobile applications, web apps, and SaaS to simplify your processes and boost your productivity.

Assisted by BGE for business creation.

Responsible for the development and follow-up of a portfolio of key accounts, I assisted my contacts in modernizing and securing their IT infrastructure, leveraging Konica Minolta's complete range of managed services and IT solutions.

Main missions:

• Management and development of a portfolio of strategic clients (private and public sectors).

• Needs analysis and development of tailor-made proposals in conjunction with technical teams.

• End-to-end management of calls for tenders (CFT): technical and commercial response, presentation, negotiation, and contracting.

• Strategic advice for the optimization, security, and continuity of information systems.

Solutions offered:

• Proactive monitoring of IT infrastructures and real-time incident detection.

• Complete outsourcing with preventive and corrective maintenance.

• On-site interventions within guaranteed deadlines to minimize business interruptions.

• Cloud solutions, backup, network security, and service continuity.

Key achievements:

• Customer retention and revenue growth in a high-value portfolio.

• Success in several complex projects involving 24/7 monitoring, cloud solution deployment, and multi-site interventions.

• Close collaboration with technical teams to ensure a high level of customer satisfaction and strict adherence to SLAs.