Freelancer profile translated to English.

Description

I support companies in coordinating and optimizing projects and operational processes – especially at the interface between Poland and Germany.

I combine project and operations management with many years of experience in working with international stakeholders, service providers, and specialist departments.

My focus is on the structured coordination of complex topics: from technical and investment-related projects, process optimization, and supplier management to operational implementation in daily business.

I am responsible for, among other things: • Project coordination and project management

• Operations and process management

• Coordination of service providers and suppliers

• Stakeholder management between Poland and Germany

• Development and optimization of processes

• Interface management between specialist departments

• Structuring complex operational topics

My ability to quickly structure complex tasks, take responsibility, and reliably coordinate projects from analysis to implementation is particularly valuable to my clients.

I support companies on a project basis, on an interim basis, or in implementing specific operational challenges.

Languages

German
Conversational
Polish
Native or bilingual
English
Basic

Workplace preferences

Can work on-site

Kattowitz (up to 50km)

Woolworth
Project and Operations Coordinator Poland–Germany
RETAIL (SMALL BUSINESS)
December 2023 - Today (2 years and 7 months)
Coordination of technical, operational, and investment-related projects for a growing branch network in Poland. Management of external service providers and partners, tracking of deadlines, offers, and open tasks, as well as regular coordination with internal and external stakeholders.
• Coordination of projects and ongoing operational tasks
• Communication and collaboration between Poland and Germany
• Management of external service providers and suppliers
• Obtaining, reviewing, and comparing offers
• Tracking of deadlines, tasks, and costs
• Creation of overviews, reports, and documentation
• Development and optimization of processes
• Support with expansion, renovations, and technical issues in a branch network with over 70 locations
Techem Services
Team Leader Billing
ENERGY AND UTILITIES
September 2014 - September 2022 (8 years)
Kattowitz, Poland
Management of a billing team in the area of consumption-based heating and operating cost billing for the German market.
• Technical and operational leadership of the team and management of daily workflows
• Ensuring quality, adherence to deadlines, and efficient billing processes
• Coordination of complex billing cases and clarification of technical issues
• Close cooperation and communication with German contact persons
• Optimization and standardization of processes and workflows
• Training, support, and professional development of employees
• Work in an international German-Polish environment
Operations Management Process Management Team Leadership Quality Management