About Saul
I help companies build and scale backend systems using AWS serverless architecture and automation tools like Make.com and n8n. With over 10 years of experience as a tech lead and backend specialist, I’ve designed microservice infrastructures using CDK, Lambda, DynamoDB, Step Functions and more. I specialize in automating business processes, integrating third-party APIs (Zendesk, Stripe, Klaviyo, booking systems), and implementing AI-powered workflows using AWS Bedrock and GPT APIs. My goal is always to reduce operational complexity and deliver measurable value. I'm available for freelance projects, MVP launches, or backend consulting.
Portuguese
Native or bilingual
Spanish
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- 360SolvedIT ManagerHEALTH AND WELLNESSJanuary 2024 - Today (2 years and 7 months)Lisbon, PortugalStartup (Retail)• Oversee and drive the development of robust, high-performance systems tailored to support business operations and growth. Combining strategic leadership with hands-on technical expertise.• Specialize in leveraging AWS cloud services and cutting-edge technologies to build scalable, efficient, and secure solutions.• Deep expertise in AWS architecture, including API Gateway, Lambda, SNS, SQS, DynamoDB, Microservices Architecture and Infrastructure as Code.
- MAWDYIT Business SolutionsBANKING AND INSURANCEJune 2017 - September 2024 (7 years and 3 months)Lisbon, PortugalInsurance• Served as a strategic bridge between local business units and central service teams, translating complex business needs into actionable technical solutions.• Collaborated closely with stakeholders, including development team leaders, developers, and project managers to conduct comprehensive requirements gathering and draft detailed functional requirement documents that guided solution development.• Worked alongside Providers department to implement a third-party integration via API that aimed at optimising the dispatch of roadside assistance services. This initiative gave the company a reduction of 80% on dispatch times.• Facilitated workshops and feedback sessions with key technical and business leaders to refine project objectives, fostering seamless communication and alignment across teams.• Contributions were instrumental in driving development, integration and testing ensuring that solution met the organisation demands.• Managed a team to conduct migration and hardening of Networking, Servers and Workstations for 200 users.• Experience with Active Directory, Group Policies, TCP/IP, DNS, DHCP, MPLS, VLANS, VPNs, LDAP, SSO, IDP, management of user accounts, passwords, and access privileges to ensure secure access to applications and data.• Developing and implementing IT policy and best practice guides for the organization.• Automated more than 50 operational and IT management tasks using Python, Bash and Powershell scripting.• Improve scalability and reduction of costs by 20% while collaborating actively in a project that consisted of migrating corporate applications to the cloud.• Testing of API, endpoints to ensure proper functionality.• Participation on the design sessions focused on implement virtual private networks (VPNs), Firewalls, IDS, to provide secure remote access to corporate resources to 100 corporate users.
- MAPFRE ASSISTANCE - Rebranded (MAWDY)IT Systems AnalystBANKING AND INSURANCEJune 2017 - February 2023 (5 years and 8 months)Lisbon, Portugal• Lead a team of engineers to accomplish migration from Avaya VolP OnPremise to Genesys CX Cloud.• Provided technical support and contributed to the migration and upgrade of on-premise production servers, enhancing infrastructure resilience.• Played a key role in implementing hardening measures across company computers to improve security standards following HQ guides and requirements.• Migration from on-premise Microsoft Exchange to cloud environments, and supported the transition of network drives to OneDrive and SharePoint, including configuring SharePoint for streamlined document management and collaboration.• Optimized customer portfolio loading processes through automation, significantly improving data handling efficiency and accuracy.• Participated in a major project to migrate from IMPROMPTU COGNOS to a self-service Business Intelligence system enabling users to meet their data needs through a pre-built set of datasets, increasing accessibility and user autonomy in data analysis.• Improvement of operational efficiency reducing manual effort of portfolio loading (issued polices) into core applications using advanced scripting techniques.• Developed ETL processes to integrate data from multiple sources.
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Education
- AWS Cloud Quest: Data AnalyticsAmazon Web Services (AWS)AWS Cloud Quest: Data Analytics
- AWS Cloud Quest: Solutions ArchitectAmazon Web Services (AWS)AWS Cloud Quest: Solutions Architect