Freelancer profile translated to English.
Back to original languageAbout Sarra
Passionate about pedagogy, project management, and digital technology, my goal is to make learning paths more accessible, concrete, and adapted to the type of learner and context.
Specialist in instructional design, with a particular interest in instructional design and pedagogical and administrative management, I provide comprehensive support by ensuring organization, coordination, and efficiency in project execution.
Supporting education or training missions is a real commitment for me.
Guidance, listening, and simplicity guide my approach to help learners and teams move forward together.
Curious and pragmatic, I constantly explore digital tools to get the most out of them, always in service of people and objectives.
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Are you looking for a techno-pedagogical advisor, a pedagogical coach to help you with your training projects? Do you need an instructional designer to create new training programs or update your training materials? Are you simply looking for an instructional engineer who loves challenges and pushing her limits?
Feel free to share your projects with me, we can discuss them and see if my skills align with your expectations or your project.
French
Native or bilingual
English
Basic
Remote only
Primarily works remotely
Experience
- Succès School - School SuccesDigital Project ManagerEDUCATION AND E-LEARNINGMay 2026 - Today (3 months)
- Development of a new platform
- Training and integration of internal and external users
- Change management support
- Succès Scolaire - School SuccesOperations LeadEDUCATION AND E-LEARNINGJanuary 2026 - May 2026 (4 months)Montréal, Canada
- Operational support in the field to the Vice-President, including contributing to KPI monitoring and operational performance analysis
- Monitoring and workload distribution to optimize operational efficiency
- Contribution to continuous improvement through performance indicator (KPI) analysis
- Mentoring, coaching, and training the tutoring coordination team
- Close collaboration with the customer service supervisor and the team leader of tutoring coordinators
- Auditing daily situations of tutors, families, and administration
- Succès Scolaire - School SuccesTutoring CoordinatorEDUCATION AND E-LEARNINGJuly 2025 - January 2026 (6 months)Montréal, Canada
- Pairing students with a tutor
- Supporting clients requesting tutoring: advising on their children's needs, listening and guiding, managing dissatisfaction, feedback, and retention
- Supporting tutors: onboarding, administrative assistance, technical problem-solving, conflict resolution with families, schedule management and optimization
- Diverse customer service: managing billing, presenting the sales policy, guiding and presenting services offered, etc.
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Education
- Master's in E-Learning and Digital EnvironmentsINSPÉ of Toulouse2020➔ Pilotage de projet E-Learning ➔ Développement de supports numériques pédagogiques (quiz, vidéo, support interactif et ludique,..) ➔ Gestion de projet E-Learning, ingénierie pédagogique E-Learning ➔ Administration une plateforme LMS (Moodle) ➔ Prise de connaissance sur les aspects juridiques liés aux ressources numériques ➔ Projets tutorés