Freelancer profile translated to English.

Description

Application Analyst in the banking sector for 5 years, I have carried out several application support missions for large groups (Axa, Bnp Paribas, Amundi, Crédit Agricole). My field of expertise includes: ticket resolution, backlog monitoring and management, collaboration with development and business teams, data migration from an old tool to a new platform (specifications and data analysis, scripting and automation of integration, qualitative testing and technical-functional support).

Technical skills

SQL, Ctrlm, Shell, Unix, ITIL

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Amundi
Client Implementation
BANKING AND INSURANCE
February 2021 - March 2023 (2 years and 1 month)
Paris, France
Onboarding of a legacy PMS to a new platform.

Migration of several clients' positions to the new platform:

Data specifications and analysis.
Scripting and automation of data integration (SQL, Shell, Control-M)
Qualitative data testing (agile methodology)
Technical-functional support
Customer Service Project Management Customer Support
BNP
Client Support
BANKING AND INSURANCE
May 2019 - January 2021 (1 year and 9 months)
Pantin, France
As an application support (back/middle office), my tasks consisted of:

Ensuring the proper functioning of critical applications
Collaboration with development, business, and infrastructure teams to resolve any application malfunctions
Managing incidents
Participation in on-call duties
Writing documentation, support procedures, and training materials exclusively in English
Entry and monitoring of ticket backlogs
SQL Control-M UNIX Shell ITIL