Freelancer profile translated to English.

Description

Versatile and proactive, I master tools such as Hootsuite, HubSpot, Canva, Drupal, Wordpress, PlayPlay, Figma, as well as SEO and SEA techniques.

Key Skills:

Digital marketing and communication project management

Creation and management of advertising campaigns

Social media management and employer branding strategy

Organization of internal and external events

Collaboration with multidisciplinary teams

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

les bains d'alia
Client Relations Officer
March 2025 - Today (1 year and 3 months)
Managing appointment scheduling, practitioner schedule management, and specific request handling.
Payment processing, managing credit notes, gift cards, and customer loyalty.
Monitoring customer satisfaction and managing feedback in coordination with the team.
TotalEnergies
Project Manager - Digital Communication / Work-Study Program
October 2023 - September 2024 (11 months)
92000 Nanterre, France
Write and execute the communication plan. Improve the customer journey in collaboration with product owners and service managers. Develop marketing materials (brochures, flyers, and leaflets). Co-create digital services (8) with development and UX teams. Design internal & external user guides. Create video content and promotional posters. Highlight digital services (page creation) on the company intranet. Identify pain points and needs related to digital services with product managers. Design and structure attractive and impactful PowerPoint presentations.
Web Marketing Strategy Graphic Design Project Management SEO Video Editing
Bureau Veritas Marine & Offshore
Communication & Marketing Officer / Work-Study Program
November 2021 - September 2023 (1 year and 10 months)
La Défense, France
Ensure the management and coordination of communication & marketing projects. Lead and coordinate various communication channels. Webmastering and web data management (Drupal). Produce video content (PlayPlay). Create internal & external communication materials (Newsletters, banners & promotional posters). Manage social media (LinkedIn, YouTube), schedule content (Hootsuite). Organize internal and external professional events. Participate in employer branding development. Handle internal & external requests as needed. Manage projects with different stakeholders (print agency, SEO agency, and content creators/writers). Analyze the performance of implemented CRM campaigns (HubSpot).