About Saranya
English
Fluent
French
Native or bilingual
Tamil
Native or bilingual
Experience
- Bouygues TelecomSupport Manager for 5G Core Hosting DeploymentTELECOMMUNICATIONSMarch 2021 - Today (5 years and 3 months)Vélizy-Villacoublay, FranceLead the deployment of new CO/MO/SO (Data Center) by defining production objectivesDocking with FTTA fiber factoriesEnd-to-end OMEGA schedule managementReporting to production entities and other external structuresParticipate in and lead various project monitoring committeesChange management and continuous improvement in partnership with BuildCross-functional projects
- COVAGEFTTH Customer Intervention PilotTELECOMMUNICATIONSJanuary 2019 - March 2021 (2 years and 2 months)Torcy, France• End-to-end processing of FTTH service and access orders.• Take charge of customer orders• Establish and transmit customer intervention requests to the intervention planner• Make the technical file available to intervention technicians• Allocation of optical telecom routes for housing.• Development of operating and exchange processes for Flows,• Implement operating procedures for end-to-end order processing.• Creation of new sites and engineering of the optical network between NRO-PM, PBO and PTO on NETGEO.• Maintenance and monitoring of the consistency of information between NETGEO and the COVAGE database.• Management of failures after connection and launch of after-sales service with subcontractors, management andmonitoring of ISPs and Civil Engineering.• Activation and configuration of ONTs via NOC tools (U2000 & PuTTY)• Coordination with the deployment, GIS and IT department for site integration and ONT activation.• Weekly reporting and analysis of order statistics by DSP and hierarchical escalation.• Organizing meetings with various collaborators.• Update the Operator's Information Systems, including all workflow applications, to keep all stakeholders in the command/delivery or after-sales service piloting chain informed• Enter data necessary for workload management into the Information Systems• Training and supervision of new employees
- SFRProduction Scheduling ManagerTELECOMMUNICATIONSSeptember 2018 - December 2018 (4 months)Saint-Denis, France• Distribute tasks among the 30 telecom technicians/engineers• Schedule management (Optimization, Monitoring, Updating, Control and Compliance with deadlines for all CASE IP – CASE AF network activities, alert to inconsistencies)• Preparation and facilitation of the operational committee (COMOP’s)• Weekly KPI – Activity reporting• Processing and assignment of requests via AXIS (Software)• Programming of interventions via ODEON (Software)• Daily coordination of planned interventions, ensuring physical and material resourcesrelated to the smooth running of the operation• Processing of incoming requests (Emails, AXIS)
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Education
- BTS ATILycée Martin Luther King2016• Étudier et analyser les spécifications générales d’un système ou d’une installation pluri-technologique • Vérifier les performances mécaniques et électriques d’un système pluri-technologique • Réaliser une mesure et/ou mener des plans d’actions • Analyser les données et mener des plans d’actions • Gérer avec méthode un projet lié à la production, à l’organisation industrielle • Manager l’optimisation de la production • Présenter un projet technique, une amélioration, un rapport d’activité
Certifications
- "SM2 - Agile Scrum Master - 100% E-Learning - PSM1 Certification and tutoring included "26 Academy2021