Sara M.

• Management of AXA Banque requests across all applications (Document production, Telephony, E-Banking, Distribution)

• Functional support (level 1)

• Coordination with different application teams (Development, Business Experts / Application Experts)

• Analysis of Reporting needs for support activity monitoring, extraction of business requests

• Creation of an activity monitoring report for steering committee meetings (KPIs and dashboards)

• Preparation and Facilitation of Axa France and Axa Banque Operational Committees

• Contribution to the definition and configuration of the migration from ClearQuest to JIRA tool.

• Change management: User training on application evolutions

Project Management Assistant in Business Analysis - BNP PARIBAS Cardif – Rueil-Malmaison Within the CSR (Corporate Social Responsibility) department, implementation of the "Grenelle II" Reporting tool. Assigned missions:

• Study of the existing system and needs analysis

• Participation in the drafting of the specifications document

• Development of a project backward plan

• Drafting of functional specifications

• Preparation of data sets for testing

• Drafting of the functional testing document

• Creation and tracking of bug reports

• Coordination with various stakeholders:

- BNP International HR Business Analysis Team

- IT Development (internal and external)

- International CSR managers at BNP

• Change management

- Drafting of the user manual

- Training of international users

Evolutionary and corrective maintenance of an accounting information system for managing life insurance contracts, within the France accounting and payment methods department.

• Analysis and drafting of business requirements

• Drafting of detailed functional specifications (SFD)

• Backlog monitoring and definition of the product owner's sprint content

• Cost estimation of solutions, implementation, and stakeholder coordination

• Monitoring of developments and supervision of Oracle Financial modules testing:

- Definition and execution of the testing plan

- Facilitation of TMA (Third-Party Maintenance Application) committees

• Governance: Facilitation of Daily and Weekly Meetings with the business

• Monitoring of production deployment (Production record creation and deployment meeting facilitation)

• Monitoring of production batch processes