Freelancer profile translated to English.
Back to original languageAbout Sara
IT professional with over 7 years of experience in IT project management, I act as a project manager, PMO, or IT consultant to support companies in the implementation, management, and optimization of their information systems.
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- SUEZ EAU FRANCEInformation System Project ManagerENVIRONMENTALJuly 2024 - Today (1 year and 10 months)Paris, Franceo Implement reporting and activity monitoring dashboards.o Produce, participate in, lead, and write minutes for committees.o Identify deliverables, plan, and monitor their progress.o Ensure resource monitoring.o Ensure monitoring of ServiceNow indicators.o Consolidate and ensure monitoring of workload plans and budgets for Client Information System Department activities.o Implement the necessary tools for resource allocation to projects.o Monitor project consumption.o Support the management in project management (quality/cost/deadline).o Implement organizational processes.o Ensure that the business's expressed needs are met.o Coordinate teams.o Ensure follow-up with business clients.
- Adevinta France - LEBONCOINIT Project Manager - Software DeploymentAUTOMOBILEJanuary 2023 - July 2024 (1 year and 7 months)Paris, France Pre-sales Business Support, negotiation & client contract management:• Support for project sales with commercial teams.• Presentation of the service contract type associated with the client profile (Governance of the contract (Steering Committee), technical support, service level agreement (SLA), guarantees, degraded procedures)• Organization of workshops with key solution clients.• Business Support, lead detection & monitoring, optimization of the sales & client monitoring process. Project Management:• Leading the project kick-off meeting.• Presentation of the roadmap (cost, integration deadline, security, resources, milestones)• Planning and monitoring of client migration schedules.• Scoping and regular meetings to monitor project progress and resolve issues.• Implementation of project packaging for the deployment team: Presentation of the project and migration processes, testing, migration, and after-sales service.• Preparation of integration tests in pre-production, customization of client interfaces and permissions.• Project Reporting (Dashboard) Training on new uses & Documentation:• Coordination of training for clients and management of the training team.• Implementation of new videoconferencing communication methods.• Software configuration according to client needs and its operation (Specific plug-ins).• Development of software e-learning materials, FAQs & software guides. Incident Management & Continuous Improvement Process:• Processing of related incident tickets & continuous improvement.• Study of client business operations for interfacing via API with various client tools and CRMs (example: Eseller CRM tool for lead management).• Writing functional specifications with the Product Owner for continuous improvement requirements.
- cash système industriesIT Project ManagerSOFTWARE PUBLISHINGSeptember 2021 - December 2022 (1 year and 4 months)Paris, France Preparation and Planning:• Identification of the technical specifications of the necessary checkout equipment, taking into account the required functionalities and the expected processing capacity.• On-site layout audit to assess available space and potential equipment placement (Cash registers, Kitchen screens, printers, payment terminals).• Coordination with IT department teams (network, checkout) to determine the integration strategy and remediation measures if necessary.• Management of the technical integration of checkout equipment. Project Management and Configuration:• Management of installation resources and deployment schedule.• Development of the product backlog related to new feature developments.• Planning and prioritization of developments with developers.• Conducting pre-production tests of functionalities.• Project review, delivery of the project kit.• Writing back-office software configuration procedures: configuration of printer outputs, configuration of cash register screen display, ...) Pre-sales, Support & Training:• Training of end-users on the use of the checkout system (salespeople, managers, and directors).• Support for Level 2 support on new functionalities.• Assistance to users (project clients) in technical changes & evolutions (training, materials, meetings…).• Participation in the development of responses to calls for tenders. Monitoring and incident tracking via Logs (Software Back office):• Real-time detection of incidents & anomalies from log files.• Detailed analysis of logs for detection, anticipation & correction of incidents.• Management of the continuous improvement process, fine identification of software parameters.
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Education
- Engineer in Industrial Systems EngineeringINSA CENTRE VAL DE LOIRE2018
Certifications
- Agile Scrum MasterExin2023
- Prince 2peoplecert2021