About Sarah
French
Native or bilingual
English
Fluent
Experience
- La Source JeuneOperations Manager & Marketing OfficerJanuary 2024 - July 2024 (6 months)Saint-Ouen, FranceOperations:- Steering of the internal process automation project, marketing project planning- Identification of needs, development and implementation of tailor-made solutions- Implementation of automated tools (Crisp, chatbot, Aircall) for customer service- Design and deployment of a reporting tool on Asana facilitating customer service performance monitoring- Training teams on the use of new tools, with creation of user guides- Implementation and optimization of a project management tool (Asana), with process automation and training for employees and managers- Continuous support for the optimization of collaborative tools (OneDrive, Teams), improving productivity and inter-team collaborationMarketing:- Research and management of partnerships with influencers, from negotiation to campaign finalization.- Writing briefs for video shoots and collaboration with technical teams.- Implementation and automation of an editorial calendar to track content creation and publication.- Production of briefs and management of relationships with UGC providers for video creation.- Writing scripts for promotional radio spots.- Design of visuals and promotional materials (posters, flyers, banners).- Definition of the emailing strategy, database segmentation and writing of personalized content.
- Barnabe.ioOperations ManagerFebruary 2023 - November 2023 (9 months)Paris, France- Close collaboration with stakeholders on public health projects- Implementation of automations for internal operations and client projects- Collaboration on the development and integration of conditional transactional emails- Configuration and optimization of emailing campaigns in Customer.io
- Barnabe.ioMarketing Officer & Executive Assistant to the CEOApril 2022 - September 2022 (5 months)Paris, France- Conducting market and competitive environment analyses, providing key insights for strategic decision-making- Leading an in-depth study of the target persona, guiding marketing and communication strategy- Administrative, financial, and HR support to the CEO, contributing to the efficiency of company operations
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Education
- Master in Innovation ManagementSorbonne UniversityParcours EPI (Entrepreneuriat et Projets Innovants), spécialité Sciences. Cursus en management appliqué aux sciences.
- Bachelor in Sports Dietetics and NutritionEDNH, School of Dietetics and Human Nutrition2023
Certifications
- MOOC Project ManagementCentrale Lille2023