Freelancer profile translated to English.

Description

E-commerce & Digital Project Manager Consultant with 10 years of experience in Luxury and Retail. Specialized in managing complex and cross-functional projects (e-commerce, PIM/DAM, RFID, API integrations), I focus on defining needs, governance, and multi-team coordination. Delivery-oriented and proactive, I support organizations in their digital transformations by securing deadlines, quality, and business value.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

SEPHORA
IT Program Manager
RETAIL (SMALL BUSINESS)
January 2024 - Today (2 years and 5 months)
- Program scoping, definition of the master plan and budget consolidation
- Coordination of about ten IT teams involved in the program's implementation (central and local teams)
- Development monitoring: schedule management, progress tracking, risk identification and management
- Preparation of governance materials and facilitation of steering committees
- Structuring and maintaining project documentation on Teams
- Functional assistance to Business and Product teams (requirements gathering, business support)
- Technical support to testing teams (acceptance testing, integration testing, UAT, E2E)
- Support to markets for deployments
- Contribution to continuous improvement workshops and internal process structuring
- Skills transfer to the production monitoring team
Salesforce Service Cloud Salesforce Commerce Cloud Microsoft Power BI Atlassian JIRA Kanban
ALTAVIA
Digital Project Director
DIGITAL AND IT
July 2020 - October 2023 (3 years and 3 months)
Saint-Ouen, France
Skills:
- Recruitment of digital project managers for the Digital division
- Management of a client portfolio
- Consulting, Business Development, Digital Strategy Recommendations
- Digital project management: Scoping, Definition of product vision and features to be developed, backlog prioritization, and sprint preparation. Management Method: Agile.
- Oversight of design, identification of user journeys, UX and UI design supervision
- Planning and coordination of stakeholders: internal UX/UI expertise and external suppliers.
- Schedule and budget management, deliverable testing and acceptance.
- Reporting and KPI monitoring.
- Documentation writing: requirements specification, functional specifications, acceptance test plan
- Change management and international solution deployment support (UK, Spain, Brazil, Chile, USA, Singapore, Italy, Greece, Portugal, Switzerland, Germany, Croatia, Bulgaria, Japan, Korea, Thailand, BENELUX HUB, Malaysia, MEXICO/PANAMA HUB).

Projects:
> International deployment of an e-learning platform for a community engagement program for beauty advisors (social wall, loyalty and rewards strategy). SSO authentication. Hosting ecosystem: Microsoft Azure.
> Design, development, and deployment of a DAM platform
> Graphic and technical redesign, and deployment of a medical appointment booking platform

**BUDGETS**: L'Oréal Luxe International (One Retail Learning O+O), L'Oréal Luxe France (We Are L'Oréal Luxe), L’Oréal Cosmétique Active, L’Oréal Professionnel (My L'Oréal Challenge).

**SKILLS**: Project Management - Agile Methods - Team Leadership - Human Resources Information Systems (HRIS) - Organizational Skills - SAP Successfactors - E-Learning - Sprint Planning - Platform Deployment - Digital Transformation Strategy
Agence Eminence,
WEBMARKETING PROJECT MANAGER
DIGITAL AND IT
January 2015 - December 2015 (11 months)
Geneva, Switzerland
Project Management:
• Project management tool configuration: Teamwork
• Planning development, definition of delivery milestones
• Ensuring development monitoring
• Ensuring deliverable quality
• Strategic and SEO recommendations with the help of dedicated teams
• Editorial content creation
• SEO content creation for search directories

Project Scoping:
• Kick-off with different teams: Dev, UI/UX, integrator
• Writing functional specifications
• Main client contact and team coordination

Production Monitoring:
• Management of internal and external production teams and team schedule management
• Identification of tasks to be performed and tracking of ongoing tasks
• Functional acceptance testing.

Webmastering
Community Management

🖥 Technologies: Wordpress, Drupal, Sendinblue,
🖥 Tools used: Teamwork, Hootsuite, Canva, Talkwalker

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Master in Marketing Intelligence
HEC
2015
Master en Intelligence Marketing et Veille Stratégique Mention Très Bien
Baccalauréat ES (Economic and Social Sciences)
Lycée Guillaume Apollinaire
2010
Baccalauréat ES

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Sarah G.

IT Delivery Manager E-commerce & Digital

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