Freelancer profile translated to English.
Back to original languageAbout Sarah
Thanks to my multidisciplinary experience, I can easily adapt to any type of project.
My primary goal is customer satisfaction, which is why I always try to offer solutions adapted to their needs (explicit or implicit). I have, therefore, succeeded in retaining many extremely demanding clients.
Do not hesitate to contact me if my profile matches your search, we can discuss and perhaps collaborate afterwards in the short, medium or long term.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Agence e+pWeb Project ManagerCONSULTING AND AUDITSOctober 2020 - Today (5 years and 7 months)Marseille, FranceCustomer Relationship Management- Brand strategy- Audit, benchmark, intelligence, web consulting and recommendations- Brief taking, tailored proposals, costing, quotes- Proposals for additional services (recommendations, quotes, negotiation)- AVV team managementWeb project management: coordinating projects from A to Z, from conception to delivery to the client-> site redesign-> site creation-> evolutions-> maintenance follow-up- Management of production teams (internal and external service provider/partner): web design, copywriters, SEO consultants, developers- Back office training (WordPress, Drupal, Prestashop…)- UX (wireframes + user experience)- Guarantee of deliverable quality, retroplanning, and project profitability
- Agence MAP EmulsionProject ManagerFASHION AND COSMETICSSeptember 2016 - October 2020 (4 years and 1 month)Marseille, FranceManaged a client portfolio among Luxury industry players. From concept development to delivery.DIGITAL/CRM- Web Marketing- MOA/MOE (IT project management/ownership)- Web development (creation + redesign + version upgrades)- Team management (internal/external, technical/graphic/copywriters)- Interface between technical teams and the client: mock-up review, acceptance testing, testing- UX/UI- Site management (publication calendars, social media, partnerships, campaigns, databases, newsletters, promotions, loyalty programs)- Retroplanning, budget adherence, monitoring, deliverables, and reporting- Client support for digital transformation- Brand strategyOPERATIONAL MARKETING- Development of 360° and/or specialized strategies according to client needs, client proposals- Consulting and recommendations- Coordination and management of service providers/suppliers
- afCB Association Française des Conseillères de BeautéContent WriterFASHION AND COSMETICSSeptember 2016 - March 2019 (2 years and 6 months)Marseille, FranceMonitoring and writing editorial content in the perfume and cosmetics sector.Digital Content Marketing
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Education
- BTS Business CommunicationLycée Saint Exupery2010
- Professional Bachelor's Degree in Relational Marketing and Client NegotiationIUT Saint Jérôme2012