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Sarah D.SD

Sarah D.

Product Manager, Digital Project Manager

€750/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sarah

With over 7 years of experience in project management in startups and large corporations, and after 7 years in innovation, I work as a digital project management consultant.
I also have over 15 years of experience with the French national teams, where I acquired experience in team management, achieving objectives, etc.

Some of my skills

Project/Product Management: Project steering, client needs assessment, technical team management, development and testing monitoring, schedule monitoring, functional documentation, client training.
=> Websites, chatbots, CRM integration...

Agile: Daily SCRUM, design thinking, kanban, team management
=> Writing user stories, backlog management, sprint planning, daily ceremonies, demos..

Digital Marketing: Email campaign analysis, email campaign implementation with automation, email marketing A/B Testing, social media management, digital communication strategy development:
=> social media, digital campaigns, professional social media management (LinkedIn page, Twitter, etc.)

Growth:
- 300k to 800k buyers (210k unique buyers)
- 197 email campaigns for 4 million emails to 257 campaigns for 8 million emails

- Database completion:
— 69k to 560k qualified contacts (first name & last name for example)
— or field completion rate for gender from 64% of the database to 92% after correction (if civility = Mrs and gender = X => ok, set gender to F (reverse gender to civility))

Software/Technology: Jira, Notion.so, Trello, Redmine, Superset, Visual Studio, Microsoft Teams, Microsoft Dynamics, Google AdWords, Facebook Ads, Buffer, WordPress, Google Analytics, Slack

Curious, I like to learn and develop my skills

Good interpersonal skills, adaptability

See you soon :)
  • French

    Native or bilingual

  • English

    Fluent

  • Italian

    Basic

Can work on-site
Paris (up to 20km), Paris (up to 15km), Les Abymes (up to 15km), Bordeaux (up to 10km), Marseille 11e Arrondissement (up to 10km)

Experience

  • OPENFIELD
    CRM Project Manager / Account Manager
    SOFTWARE PUBLISHING
    January 2016 - Today (10 years and 5 months)
    Paris, France
    Daily client support:
    - 24 Hours of Le Mans (CRM implementation, BI: schedule monitoring, Dynamics targeting, consulting, emailing, trigger automation implementation, email campaign analysis, etc.)
    - Bercy Accor Hotel Arena (support in CRM implementation, BI with Power BI, then Superset)
    - La Seine Musicale (CRM monitoring management)
    Other clients: AS Monaco, Brussels Expo, LOSC Lille, Qwartz (digital shopping center), etc.

    Growth:
    - 300k to 800k buyers (210k unique buyers)
    - 197 email campaigns for 4 million emails to 257 campaigns for 8 million emails

    - Database completion:
    — 69k to 560k qualified contacts (first name & last name for example)
    — or field completion rate for gender from 64% of the database to 92% after correction (if civility = Mrs and gender = X => ok, set gender to F (reverse gender to civility))


    Interface between clients and technical teams
    - Requirements gathering
    - Technical team coordination
    - Testing and acceptance
    - Workshop facilitation

    Use of agile methods
    - daily ceremonies
    - User Story design
    - Sprint planning management
    - demos
    Scrum Communication Strategy CRM Functional Testing Kanban microsoft dynamics Growth Hacking Microsoft Visual Studio Customer Journey Prototype User Experience Design Wireframing design sprint user journeys Microsoft Power BI Dynamics Digital Communication Team Management Storyboard Mixpanel Microsoft Excel Business Intelligence Data Visualization User Interface Design customer path Communication automation automation
  • OPENFIELD
    Digital Project Manager
    SOFTWARE PUBLISHING
    February 2016 - Today (10 years and 4 months)
    Paris, France
    Definition of digital communication strategies and implementation of actions
    - Definition of customer journeys
    - Development, management and animation of communities on social media (Twitter, LinkedIn, Facebook and Youtube)
    - Account management during LiveTweets
    - Implementation of active monitoring on new activation levers, corporate culture and e-reputation
    - Implementation of an internal & an external newsletter, performance analysis
    - Creation of the Openfield website and graphic charter
    - Website redesign
    - Support for employees in using the tools made available to them, participation in cross-functional topics related to Digital and Innovation.
    LinkedIn Community Management Twitter Emailing automation Growth Hacking Google Analytics Communication Strategy Customer Journey user journeys automation Facebook Marketing Team Management Mixpanel Digital Communication buffer Communication Competitive Intelligence zapier Newsletter Design Email Marketing User Experience Design SEA outbound marketing Twitter Marketing Facebook youtube
  • Pôle Emploi Lab (Cap Gemini)
    Innovation Project Manager / Facilitator
    PUBLIC SECTOR
    September 2013 - February 2016 (2 years and 5 months)
    Paris, France
    Workshop facilitation (co-design, design thinking)
    Consulting for startups and entrepreneurs
    Agile Methodology Design Thinking Process Facilitation Innovation design sprint Team Management Startup Project Management Lean Startup User Testing

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Education

  • Master Management & Marketing / Consumer Behavior Studies Specialization
    Université Claude Bernard Lyon
    2005
    Marketing Parcours utilisateurs UX Management Gestion des équipes Agilité

Certifications

  • Growth Hacking
    Growth Tribe
    2019
    Startup Web Analytics Business Strategy Growth Hacking Emailing
  • Entrepreneurship at Gold Up
    The Family
    2019
    Startup Business Creation Business Strategy Project Management Growth Hacking Shopify Google AdSense Social Media

Skill set

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