Freelancer profile translated to English.
Back to original languageAbout Sarah
Hello everyone,
After 3 years of experience in strategic project management at DIM and 6 years as a regional director (over €50M in revenue and >250 people managed in total) in ready-to-wear, I am now a retail consultant.
I support retailers of all types (fashion, cosmetics, luxury, hospitality and catering, distribution, etc.) and sizes in improving performance. I also assist companies in managing their retail transformation projects.
Some examples of projects I can help you with:
1. GROWTH STRATEGIES
- Diagnostics and analysis of current performance (performance matrices, KPI analysis: PM, IV, etc.)
- Identification and prioritization of growth levers (cross-selling, up-selling, loyalty, etc.)
- Action plan and support for implementation
2. OPERATIONAL IMPROVEMENT
- Improvement of customer journeys
- Implementation of processes (boutique openings, for example)
3. PROJECT MANAGEMENT
- Support in project execution / Project Management
4. TRAINING AND COACHING
- Collective training sessions or individual coaching (over 200 people trained)
Each project is unique, and I would be delighted to bring my expertise to support you.
Sarah
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- DIMRetail Area Manager & Strategy Project ManagerNovember 2022 - Today (3 years and 7 months)Madrid, Spain1. Retail Area Manager 30 stores (Southern & Eastern regions)- Global turnover in 2022 of the managed area: €10M- Manage, empower and coach a team of 40 people to reach customer experience excellence and maximize performance.- Obtained the award of the best Area Manager2. Strategy Project Manager- Designed the retail development strategy of DIM to develop the footprint in accordance with DIM objectives- Created the documents to be presented to the group Retail Director (business model, operational model, financial model, etc.)- Project management with internal stakeholders (nationally and internationally) to ensure alignment and deadlines are met3. Trainer- Designated to train DIM sales associates (50 people) on sales techniques through collective training sessions- Animated team building sessions and national meetings to ensure best transmission of sales practices through individual and collective challenges
- DIMRetail Area ManagerDecember 2020 - November 2022 (1 year and 11 months)Paris, France✔️ Financial & KPIs management – 35 stores (Greater Paris area, Northern & Eastern regions, Benelux)- Defined financial goals with upper management for stores under management and monitoring weekly reporting of stores' performances- Monitored the proper deployment and application of the strategy and procedures- Optimized costs (e.g. tracking of temporary work to guarantee the ratio of payroll/turnover)- Elaborated operational action plans after in-store visits (frequent trips)✔️ Team management – 40 people- Successfully coached sales teams to ensure the DNA of the brand and the financial KPIs are upheld in store at all times- Upskilled team under management through the implementation of evaluation schemes and monthly qualitative bonus✔️ Administrative management & store lifecycle management (openings, renovation and closings)- Management of a varied network of branch stores, outlets and shop in shop: interface with head office support services (purchasing, supplies, trade marketing, finance, IT, HR…)- Managed and organized new stores openings (key accounts like Galeries Lafayette, independent stores, outlets malls, partnerships) from A to Z- Optimized procedures (wrote store openings workbook, merchandising guidelines, integration book for new employees for national deployment)
- Groupe MCC (NOT SHY, Absolut Cashmere, KSHMR Tribu)Retail Area ManagerDecember 2017 - December 2020 (3 years)Paris, France✔️ Financial and team management – €6M- Increased total turnover x6 from new income generation while maintaining margins:- Developed footprint from 8 to 40 stores in France, Swiss and Benelux (independent stores, outlets, affiliates, pop-up stores)- Designed pricing strategies and commercial operations (partnership with startups…)- Exceeded sales targets by 30% during wholesale trade show (e.g. Who's Next)- Managed a team of 50 people and recruited 30 employees✔️ Operational improvements- Optimized internal procedures (store openings workbook, integration book for new employees, legal monitoring, merchandising bible, etc.)- Improved stock planning through sales predictive analytics- Openings standardization processes : works, team management during set ups, launch events: 32 openings in 3 years.
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Education
- Master's degree - Graduated with high distinction, Fashion, Luxury and Arts of livingMod'Art International Paris2013Master's degree - Graduated with high distinction, Fashion, Luxury and Arts of living
- Certificate IV in Fashion Business - Sydney - Graduated with high distinctionFBI Fashion College2016Certificate IV in Fashion Business - Sydney - Graduated with high distinction