Freelancer profile translated to English.
Back to original languageAbout Sarah
Hello! 🌞
Freelance virtual assistant bilingual English/French, I support entrepreneurs, freelancers, and small businesses in managing their administrative and digital tasks so they can focus on their core business.
Organized, responsive, and rigorous, I take care of:
✔ Calendar management and appointment scheduling
✔ Email management and administrative follow-up
✔ Customer service and responding to client inquiries
✔ Social media content management and posting
✔ Post scheduling and editorial calendar
✔ Task tracking and project coordination
✔ Document and presentation formatting
My goal: to save you time while ensuring professional communication and efficient organization.
French
Native or bilingual
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- ICUCContent Specialist/Customer ServiceAGRICULTUREJuly 2025 - Today (1 year and 1 month)Toronto, CanadaManagement and moderation of several brands' social media, respecting their brand identity and best communication practices.Creation of engaging content aimed at developing community interaction and providing a quality user experience.Email management and moderation, coordination of gift card requests, and relaying customer feedback to relevant teams to improve customer experience.Clients: Starbucks, Disneyland Paris, Thai Express, Boston Pizza, Corteva Agriscience.Manage and moderate clients’ social media channels, ensuring brand voice consistency and safety guidelines.Create engaging content to boost audience participation and deliver an excellent online experience. Support email moderation, coordinate gift card requests, and relay customer insights to client teams.Clients: Starbucks, Disneyland Paris, Thai Express, Boston Pizza, Corteva Agriscience
- TempoTimeSocial Media ManagerEDUCATION AND E-LEARNINGSeptember 2023 - August 2024 (11 months)Creation of engaging content for social media platforms like LinkedIn and Facebook.Management of editorial calendars and development of content strategies and communication plans.SEO content writing for the website and newsletters.Analysis of publication performance to optimize strategies.Increasing website traffic and attracting new customers.Design of graphic elements to enhance visual appeal and engagement.
- VoggtCommunity Manager UK / FR Fashion CategoryE-COMMERCEJuly 2022 - January 2023 (6 months)Paris, FranceSocial media planningCreation of visuals, videos, captions, and memes.Scheduling and publishing content on HootsuiteCommunity engagement and moderationBrainstormed new ideas for contentTracking and reporting, KPI analysisBenchmark, competitive intelligenceFocus on the Fashion Category of the applicationI was in charge of developing communication for the Fashion category of the application- Creation of the editorial line- Visuals and content planning- Brainstorming- Definition of the communication strategy- Analysis and optimization of actions taken
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Education
- MASTER MARKETING, COMMUNICATION, MANAGEMENTISCOM PARIS2019
- ENGLISH DEGREE IN CULTURE, TEACHING, AND RESEARCH (LLCE)UNIVERSITE SORBONNE NOUVELLE PARIS III2016