About Sarah
3 types of services depending on your needs:
My profile:
- +10 years of experience in e-commerce, supply chain & international development
- Trilingual FR / DE / EN, with strong intercultural expertise (DACH & UK markets)
- Unique field experience: high-end retail, textile purchasing (India/China), e-commerce logistics (picking, stock, fulfillment, customer service), FMCG, premium wines & delicatessen
- Graduate of a Master in Multichannel Retail (UK) + Business School (Germany)
- Active in the French Tech ecosystem and expert in Excel, Shopify, Prestashop, Amazon, Mirakl, Dynasys, Power BI tools
French
Native or bilingual
German
Native or bilingual
English
Native or bilingual
Experience
- ArmosaE-Commerce & Logistics Manager - Garden & HomeBIOTECHJanuary 2023 - Today (3 years and 5 months)Vedène, FranceDefine the D2C & B2B digital, marketing & commercial strategy- D2C own sales site (Prestashop, Sage X3), Truffaut & Amazon D2C marketplaces + support for B2B clientsImplement procedures and KPIs to manage D2C e-commerce activity- stock management, procurement, forecasting, picking, reverse logistics, carriers, customer service and accountingUnderstand visitor expectations to improve customer journeys- Hotjar, Google Analytics,Build and optimize a digital marketing plan- Mailchimp, BrevoIntegrate actions in line with the company's overall strategy and ensure brand consistency- D2C e-commerce site redesignChallenge & adapt the strategy regularly with an ROI-oriented vision and manage the digital budget- SEA, digital agenciesSupervise and manage the website & marketplaces- Prestashop, Mirakl Truffaut, AmazonCross-functional coordination and digital projects. Supervision and coordination of digital agencies and internal teams- PIM, DAM, CMS Censhare, Sage X3
- La SarietteFounder Fine Food Brand - E-Commerce GermanyE-COMMERCEJanuary 2021 - Today (5 years and 5 months)Pernes-les-Fontaines, FranceCreation of an e-commerce site and fine food brand La SarietteDevelopment of the digital and commercial strategy, brand positioning (Shopify)Building a network of suppliers and partners in the region (tourism, startup networks, municipality)B2B commercial development in Northern Europe (distributors, partners, clients)Online Marketing- FB Ads, SEA, Social MediaOptimization of the purchasing journey, landing pages, UX Analyses- Hotjar, Google AnalyticsContent creation and SEO optimization- Google Trends, Google Keywords, Ubersuggest, Brevo, Facebook Business
- Givaudan France NaturalsDemand Planner / Analyst - International Natural IngredientsCHEMICALAugust 2013 - October 2019 (6 years and 2 months)Avignon, FranceLead on coordinating data and input from sales and operational teams (purchasing, industrialization, production) to establish sales forecasts which are the basis for medium and long-term planning (QAD Dynasys Demand Planning)SKU/DC sales forecasts at group level [1000 SKU/DC (Class A), 900 SKU/DC (Class B)].Management of the forecast pyramid reorganization project with external IT experts (vendor) and internal (master data, ERP)Continuous improvement of processes and the DP tool with a strategic & operational impact on the entire companyResponsible for the implementation and monitoring of new products for global Supply ChainChange Management internally and responsible for training Demand Planners and sales teams (120 people)Increased forecast accuracy from 43% to 70%.
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Education
- Circular Economy CertificationTechnical University Delft2018Certification Économie Circulaire
- Master of Science in ManagementUniversity of Manchester,2012Master of Science Multichannel Management in Retail (omnichannel)