Freelancer profile translated to English.
Back to original languageAbout Sarah
With over 15 years of experience in administration, I support you in managing your administrative tasks so that you can focus on the core of your business.
I offer you my services as a reliable, discreet and efficient virtual administrative assistant.
French
Native or bilingual
English
Conversational
Can work on-site
Saint-Paul (up to 50km)
Experience
- Apac Financement des particuliers BNP PARIBASAssistant and sales support for wealth management and private banking clientsBANKING AND INSURANCEJanuary 2021 - July 2025 (4 years and 6 months)Analysis, information gathering, drafting of amendments and various pledges. Ensure administrative follow-up of redevelopment amendments, in particular the implementation of new repayment terms and the modification of schedules. Substitution and modification of loan insurance contracts. Management of guarantees and warranties. Loan transfers.
- Hello Bank - BNP PARIBASOnline banking advisorBANKING AND INSURANCEJanuary 2018 - January 2021 (3 years)Handling complex customer requests, including complaints and early loan repayments. Management of life insurance contract buybacks. Commercial prospecting: Identify the needs of potential or existing customers by analyzing their accounts and interacting with them during online or telephone exchanges. Sale of financial products: Propose suitable offers (personal loans, savings solutions, life insurance, etc.) and advise them on the best options to optimize their financial situation.
- Arval Service Lease - BNPCustomer service representativeBANKING AND INSURANCEOctober 2013 - January 2018 (4 years and 3 months)Management of incoming calls. Reception, allocation of payments and control of reimbursements. Creation and monitoring of the outstanding balance for the sales team. Monitoring and resolution of billing anomalies. Processing of complaints.
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Education
- BTS Management AssistantGESCIA2012BTS Assistante de gestion
- Accounting BaccalaureateInstitution Jeanne d'Arc2010Baccalauréat Comptabilité
Skill set
Categories
- Other