Freelancer profile translated to English.

Description

A professional who listens, is responsive and punctual, I support my clients with seriousness and kindness.

My goal: to understand your needs, offer you relevant advice and help you achieve your goals, whether it's support, coaching, or assistance with your projects.

Accustomed to communicating clearly and establishing a climate of trust, I am committed to providing quality service within the agreed deadlines.

Together, let's turn your ideas into concrete results.

Languages

Arabic
Native or bilingual
English
Conversational
French
Fluent

Workplace preferences

Remote only

Primarily works remotely

Comdata,
Telephone advisor
February 2022 - August 2022 (6 months)
Amiens, France
Welcome, listen to and identify customer needs. Offer products adapted to customer needs. Provide appropriate solutions while respecting internal procedures. Good oral communication. Active listening skills. Patience and empathy. Stress management. Proficiency in computer tools (CRM, internal software). Versatility and rigor.
Michael Kors,
Manager
July 2024 - February 2025 (7 months)
BHV Le Marais La Niche, Paris, France
Offer recommendations adapted according to size, morphology, and usage criteria. Accompany clients throughout their shopping experience, from initial contact to fitting. Make additional sales by offering accessories.
Ginetteny
Manager
LUXURY GOODS
June 2025 - Today (1 year)
Paris, France
Opening and closing the store, sending daily sales figures, tracking deliveries, customer orders, merchandising transfers, customer service.