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Sara GarciaSG

Sara Garcia

Office Manager and Customer Relations

€250/day
Tours, FR
3-7 years
Microsoft Office
Organization
Customer Relations
Quality Management
Customer Service

Average response time: 1 hour

Freelancer profile translated to English.
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About Sara

With extensive experience in customer relations, I would be delighted to offer my skills to optimize your customer relations and build customer loyalty. Attentive, I know how to adapt to all requests, making back office, customer relations, and office management the strengths at your disposal.

  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • Interfaces
    Office Manager & Communication
    PUBLIC SECTOR
    October 2021 - Today (4 years and 8 months)
    Tours, France
    - Reception
    - Rental monitoring
    - Drafting of occasional rental contracts
    - Assistance
    - Invoicing
    - Dashboards ...................................................................................................................................................
    - Back Office: website under construction
    - Communication: content creation, company interviews...
    - Newsletter.

    -> https://interfaces-fr.com/
    Back office Communication Strategy Community Management Sense of Organization Invoicing Reception Telephone Reception
  • Macif
    Customer Relations Advisor (Professionals)
    BANKING AND INSURANCE
    October 2019 - November 2021 (2 years and 1 month)
    Tours, France
    Obtained: CAPA IAS Level 2 - Insurance -

    <Specialization for professionals and companies>

    - Sale of MACIF insurance products and services
    - Personalized advice
    - Client discovery and adaptation according to profile
    - Incoming call management

    -> https://www.macif.fr/assurance/professionnels-et-entreprises
    Customer Relations Consulting Quality Insurance insurance Back office
  • Bibi Bistrot
    Communication Manager
    RESTAURANTS AND FOOD SERVICE
    September 2018 - Today (7 years and 9 months)
    Tours, France
    Catering sector -

    Assistance with commercial development
    Communication strategy
    Communication
    Development strategy
    HR consulting
    HR Consulting Community Management Communication Strategy catering Business Development
Check out Sara's experience

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Education

  • BTS Negotiation Customer Relations
    AFTEC Tours
    2018
    - Démarchage et fidélisation de la clientèle, - Production de l’information commerciale, - Organisation et management des équipes. - Relation Clients - Communication
  • Professional Integration Advisor
    Open Class Room
    2024

Certifications

  • CAPA IAS Level 2 - Insurance
    Macif
    2019
    Insurance and Regulatory

Skill set

Microsoft Excel
Invoicing
Customer Relationship Management (CRM)
Insurance and Regulatory
Back office
Communication Strategy
Community Management
Sense of Organization
Reception
Telephone Reception
Consulting
Quality
Insurance
insurance
HR
catering
Business Development
User Support
Customer Support
Marketing

Categories