Sara Da Silva, Administrative Assistant & Client Relations

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Description

As a hotel receptionist, I developed strong skills in administrative management, organization, and customer relations.

Today, I use this expertise to support entrepreneurs by handling their emails, customer support, administrative follow-up, and daily organization.

My goal: to save you time with reliable, responsive, and rigorous support.

Languages

French
Native or bilingual
Portuguese
Native or bilingual
English
Conversational
Spanish
Conversational
Dutch
Basic

Workplace preferences

Can work on-site

Brussels (up to 50km)

Hôtel Van Belle
Hotel Receptionist
HOSPITALITY
October 2017 - Today (8 years and 10 months)
Anderlecht, Belgium
Face-to-face and telephone reception
Service-oriented and empathetic
Stress and priority management
Administrative organization
Teamwork
Clear and reassuring communication
Adaptability and versatility
Software: Mews, Stayntouch, Microsoft Office, Outlook, Gmail
Face-to-face and telephone reception Customer service Teamwork Adaptability Versatility
Burger République
Waitress
RESTAURANTS AND FOOD SERVICE
May 2014 - August 2017 (3 years and 3 months)
Ixelles-Elsene, Belgium
Table service and order management
Teamwork in a dynamic environment
Customer interaction and speed of execution
Order management Table service Speed of execution Communication

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Office Manager