Sara B.

Main responsibilities:

1. Digital strategy development and management: Develop and implement a social media communication strategy tailored to the company's objectives, aiming to enhance brand visibility.

2. Content creation and management: Design, plan, and publish engaging and creative content on various social platforms (text, visuals, videos) while respecting the brand's identity and values.

3. Online community management: Interact daily with the community, respond to messages and comments, and moderate discussions to create a positive and dynamic environment.

4. Online customer relationship management: Address customer needs and complaints via social platforms, while maintaining a professional and positive image.

6. Competitive and industry watch: Monitor social media trends, track competitor actions, and propose innovative adjustments to keep the company competitive.

1-month internship for my Community Manager training.

My achievements in 1 month include:

- Audit of Bohème Cosmétique's marketing strategy and areas for improvement in brand image and visibility;

- Preparation of Instagram and Facebook feeds for 3 months (June, July, and August);

- Writing and scheduling post texts, including hashtags;

- Creation of visuals on Canva;

- Scheduling of visual and written content on Meta Business Suite for 2 months;

- Creation of stories/posts and contests.

Main responsibilities:

1. Sales team supervision and motivation: Manage a team, ensuring motivation, cohesion, and quality customer service.

2. Revenue development and performance indicator tracking: Implement actions to increase sales and achieve commercial objectives.

3. Recruitment and training of new employees: Select and onboard new sales staff, ensuring their training on products and sales techniques.

4. Inventory and merchandise management with RFID system: Oversee inventory, manage restocking and merchandise deliveries using RFID technology.

5. Schedule creation: Design and adjust weekly and monthly schedules based on operational needs.

6. Visual Merchandising: Participate in the setup and management of window displays and product presentations, adhering to visual merchandising guidelines.

7. Sales results analysis: Monitor and analyze sales figures to propose areas for improvement and drive performance.