Freelancer profile translated to English.
Back to original languageAbout Santiago
Hello! Let me introduce myself:
My name isSantiago Martínez**, and I help companies launch complex digital products and optimize Agile or Waterfall workflows to reduce 'time-to-market'. I specialize in **coordinating multidisciplinary teamsdue to my extensive background in both conceptualization and development projects.
After many years in this sector, I've collaborated on numerous projects of very different types: Consulting and **Service Design**, research with users (quantitative and qualitative), **UX/UI**, CRO, **End-to-End digital product and application development**, SEO strategies, marketing automation, or conversational chatbots.
And all of this across a wide variety of sectors: Insurance, banking, healthcare, utilities, travel, education, pharmaceuticals, or entertainment, to name a few.
And working with remote teams, both in Spain and in other time zones (teams in Mexico, Argentina, Colombia, Peru, or the USA).
Thanks to my knowledge of both the technological side and the design and user experience side, I specialize incoordinating multidisciplinary teamsand speaking their language. This allows me to bring strategic value to the products and projects I work on and, consequently, provide projects with that control component that all stakeholders appreciate.
Focused on results, collaboration, and continuous learningto generate positive impact.
ESP/EN
Spanish
Native or bilingual
English
Fluent
Catalan
Conversational
Remote only
Primarily works remotely
Experience
- MultiplicaTeam Lead & Project ManagerE-COMMERCENovember 2019 - Today (6 years and 9 months)Madrid, SpainAs Team Lead and Project Manager, my responsibilities include:
- Pre-sales analysis and preparation of commercial proposals.
- Consulting and project management (waterfall, design sprint, agile - Scrum / Kanban).
- Team management, definition of deliverables and milestones, roadmaps, Gantt charts, invoicing, etc.
- Active participation in research processes (Focus groups, co-creation workshops, qualitative interviews - moderated and unmoderated -, user testing, quantitative measurement, etc.).
- Understanding and managing stakeholder expectations, resolving their challenges.
- Creating, mentoring, and motivating project teams.
- MultiplicaUX Project ManagerE-COMMERCEOctober 2017 - November 2019 (2 years and 1 month)Madrid, SpainAs Project Manager, my responsibilities include:
- Pre-sales analysis and preparation of commercial proposals.
- Consulting and project management (waterfall, design sprint, agile - Scrum / Kanban).
- Team management, definition of deliverables and milestones, roadmaps, Gantt charts, invoicing, etc.
- Active participation in research processes (Focus groups, co-creation workshops, qualitative interviews - moderated and unmoderated -, user testing, quantitative measurement, etc.).
- Understanding and managing stakeholder expectations, resolving their challenges.
- Creating, mentoring, and motivating project teams.
- openTrendsProject ManagerSeptember 2015 - October 2017 (2 years and 1 month)Barcelona, SpainPerforming Digital Project Manager duties on two major projects:- Mobile World Congress 2016: Project Manager for the registration, accreditation, invitations, and access applications for the event. Leading a team of 5 people.- SILK [Caixabank's technology subsidiary]: Project Manager for Electronic Channels. Subcontracted through Opentrends and reporting directly to the Electronic Channels management of Silk. Responsible for managing suppliers involved in various projects and for monitoring and supervising work related to the development and maintenance of Caixabank's web portals and its subsidiaries. Some of the managed projects:* Development of the new Social Work La Caixa portal* Development of the new Caixabank Consumer Finance portal* Conceptualization and development of the new search engine for Caixabank's personal customer portal* Conceptualization and development of the new search engine for the ImaginBank mobile banking portal.
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Education
- Master in Usability and User Experience, Usability & UXKSchool2017Máster de Usabilidad y Experiencia de Usuario, Usability & UX
- Master in Web Application Development (MDI), Web developmentEl Centro de Formación CICE en Madrid (España)2009Master en Desarrollo de Aplicaciones Web (MDI), Web development