Freelancer profile translated to English.
Back to original languageAbout Sandy
Experienced Branch Manager and Key Account Manager (KAM) with over 23 years of career in IT, operational management, and technical project management. Currently heading the Apside Le Mans branch and strategic contact for the Covéa Key Account, I combine a strategic vision with strong operational grounding. With benevolent leadership, I drive branch growth, develop key account client relationships, and manage multidisciplinary teams on innovative, high-value-added projects, particularly in the field of AI. My career combines technical expertise, a service-oriented mindset, and results orientation.
Management & Leadership
o Management of multidisciplinary teams
o Change management, crisis management, consultant support
o Branch animation and employer branding
o Business & Commercial Development
o Development of key account client portfolios
o Response to tenders, negotiation, closing
o P&L management, margin and KPI monitoring
KAM – Key Account Management
o Strategic contact for Covéa
o Roadmap, quality, staffing, innovation monitoring
o Co-management of client-supplier steering committees / management committees
IT & Projects
o Creation of the Apside AI LAB: offer structuring, tool implementation, technological watch
o Formation and management of an AI team (developers, data scientists, AI engineers)
o Pre-sales and tender response for innovative, high-value-added projects
o Pre-sales for AI POCs for client business use cases (automation, prediction, language processing, personal assistant, etc.)
o Technical project management (development, support, digital transformation)
o N2/N3 support, infrastructure, deployments
o Field knowledge of Windows environments, network, IP telephony, security
Soft Skills
o Benevolent leadership
o Service-oriented, adaptability, pedagogical skills
o Interpersonal skills & written communication
French
Native or bilingual
Can work on-site
Nogent-le-Rotrou (up to 50km), Chartres (up to 50km), Alençon (up to 50km), Nogent-le-Rotrou (up to 50km), Paris (up to 10km)
Experience
- ApsideBranch Manager & KAM CovéaApril 2018 - Today (8 years and 2 months)Le Mans, France• Commercial development & retention (key accounts, mid-sized companies, SMEs)• P&L management, growth strategy, branch profitability• Management of internal teams & consultants• Recruitment, HR management, employer branding• KAM for Covéa: strategic relationship management, delivery coordination, innovation
- Groupe SIIWorkstation Support Project Manager (N2/N3)DIGITAL AND ITJuly 2011 - March 2018 (6 years and 8 months)Le Mans, France• Management of a team of 15 people• VIP incident/problem monitoring, KPI/SLA reporting• Coordination of infrastructure projects / client support• Contribution to service steering committees
- Delta InformatiqueIT TechnicianDIGITAL AND ITAugust 2010 - July 2011 (11 months)La Ferté-Bernard, FranceImplementation of solutions for professionalsProject monitoring and client supportManagement of IT equipment maintenance for clients
Recommendations
Be the first to recommend Sandy
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- : financial management, commercial development, leadershipApside: pilotage financier, développement commercial, leadership
- Windows Server, AD, Security, ITIL, etc.Windows Server, AD, Sécurité, ITIL, etc.
Certifications
- Accompany the career of your employeesOpenClassRoom2020
- Manage a team on a daily basisOpenClassRoom2020