About Sandya
French
Native or bilingual
English
Native or bilingual
Experience
- GE Digital OperationsSenior Operations IT Project ManagerJanuary 2017 - January 2023 (6 years)• Recruitment, training, and coaching of 30 engineers for a global helpdesk impacting 150,000 users.• Knowledge transfer to 1,000 engineers with coaching and mentoring of leaders.• Coached and led as Scrum Master, an Agile team managing a database of 7,000 knowledge articles.• Developed and globalized with the Agile methodology ServiceNow (IT service management tool).• Contributed to the transformation at GE, awarded a CIO Top 100 prize. Link to the article from 20 years ago, leading diversity and inclusion programs. GEWN program
- GE End User OperationsIT End User Operations Project ManagerJanuary 2013 - January 2016 (3 years)Paris, France• Negotiation of global supplier tender contracts with a 30% cost reduction.• Outsourcing of a support service for 100,000 employees (EMEA).• Management of relationships and processes with 4 global IT service providers, ensuring cost-effectiveness.• Significant reduction in incidents during the major Alstom integration.
- AgileCoach ConsultingLeaderCONSULTING AND AUDITSJanuary 2023 - Today (3 years and 7 months)Eu, France• Deploying tailor-made strategies combining coaching, Agile, digital tools, and AI to optimize team efficiency through a holistic approach integrating processes, leadership, and corporate culture.• Maximizing performance through targeted coaching and mentoring on concrete objectives.• Accelerating technological adoption to strengthen collaboration.• Refining recruitment strategies for an inclusive team.• Equipping leaders to build a collaborative, productive, and engaging environment, ensuring retention and performance.Workshop facilitator for future female leaders
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Education
- DESS (Diploma of Advanced Specialized Studies)University Paris VII1992DESS (Diplôme d'Études Supérieures Spécialisées)
- Master's in Science and Technology (MST)University of Tours1991Maîtrise en Sciences et Techniques (MST)