Freelancer profile translated to English.

Description

Independent with 8 years of experience in concierge services, I offer comprehensive remote customer support: responding to customer emails and messages, rigorous follow-up of requests, autonomous and efficient management, immediately available for one-off or regular assignments.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Vip conciergerie
Remote customer support responding to emails and messages
May 2018 - Today (8 years and 1 month)
Reims, France
Management of customer emails and messages.
Coordination of reservations and service scheduling.
Follow-up of requests and resolution of customer problems.
Personalized customer relations and daily assistance.
Organization and follow-up of service providers (cleaning and simple reporting).