Freelancer profile translated to English.
Back to original languageAbout Sandrine
I am Sandrine, a Product Manager for 9 years, I have had the chance to practice my profession in various organizations and sectors with different levels of maturity (energy, automotive, retail, e-commerce).
My passion for digital transformation, the creation of data-driven and user-centered products has allowed me to design products from scratch and develop technical skills to complement my business and marketing background. I have a proven track record in product strategy, agile management, innovation and data analysis. I have led cross-functional teams, optimized product lifecycles and maximized product revenue growth.
I am looking for a mission in the design and management of omnichannel and e-commerce products.
English
Native or bilingual
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- PLANETSenior Product Manager - Omnichannel and Customer ExperienceAugust 2022 - Today (3 years and 9 months)Paris Store Strasbourg, Strasbourg, France• Definition and execution of the product strategy for in-store checkout, Click & Collect and tax refund solutions, generating 1.5M+ EUR in revenue.• Management of a team of 3 Product Owners and Designers and coordination with technical and business teams and coordination with technical and business teams.• Piloting the launch of a new Click & Collect architecture and an omnichannel tax refund solution, ensuring compliance with European regulations.• Optimization of the product lifecycle: progressive decommissioning and relaunch in headless version.• E-commerce integrations with Shopify, Prestashop, SFCC and management of a budget of 110K EUR.• Pre-sales support and product strategy for luxury clients: Bulgari, Louis Vuitton, Prada.• Implementation of an API-first strategy, facilitating integration with 2 new luxury partners.
- ENGIE DigitalProduct Manager Smart Home IoTMarch 2019 - August 2022 (3 years and 5 months)Paris, France• Design and launch of a remote monitoring portal in 4 European countries.• Product lifecycle management: writing functional specifications, UX design and implementation of GA4, Hotjar, Cookiebot tools.• Facilitation of user workshops and implementation of A/B tests to optimize the user experience.• Deployment of the product in 3 subsidiaries, allowing the monitoring of 30K installations and reducing technical trips by 30%.• Winner of the ENGIE Innovation Award for the business and operational impact of the project.
- RENAULT FRANCEAfter-Sales Project Manager ConsultantFebruary 2018 - February 2019 (1 year and 1 month)Robinson, Châtenay-Malabry, France• Piloting the digital transformation of the after-sales service, integrating API-driven solutions for online booking and payment (Magento).• Collaboration with IT teams to modernize the technical architecture of DMS (Dealer Management Systems).
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Education
- Master PGE Marketing CommunicationICN Business School2015
- Ecole Billières2011
Certifications
- PSPO 1Scrum.org2019
- POPMScaled Agile2021