Sandrine Sausse

⭐ For 2 years, I designed and optimized strategic digital journeys for La Française Crédit Mutuel Alliance Fédérale (€155 billion in assets). By creating intuitive UX and accessible solutions, I simplified investors' decision-making, accelerated acquisition, and strengthened engagement on their online services.

🚀 Institutional Client Area (B2B)

• SaaS platform designed from scratch to centralize information and streamline the experience.

• Instant access to key data to accelerate investors' decision-making.

• Optimized time-to-market with rapid and structured Lean Design (MVP and continuous improvement).

🚀 Moniwan Financial Products (B2C)

• Optimized journeys to improve understanding and conversion of offerings (Life Insurance, PER, Structured Products, SCPI, Simulator).

• Educational UX to make offerings accessible and engaging while integrating regulatory and compliance constraints.

• Reassuring and fluid design to inspire confidence and guide the user at each step.

• Intuitive navigation to simplify product discovery and encourage cross-selling.

🚀 Multi-brand Design System

• Scalable Atomic Design system to unify the experience.

• Reduced time-to-market and accelerated production thanks to modular components.

• UX-UI-Tech alignment for a fluid and frictionless user experience.

🚀 Other Key Projects

• Moniwan App V1: simplified journey (offer selection, KYC validation, payment).

• Moniwan Landing Page: creation of a modular template system to quickly launch acquisition campaigns and convert visitors into investors.

• Moniwan CMS: digitalization and simplification of complex business processes.

⭐ Orange Innovation engaged me to optimize the UX of its B2B IoT services. I worked on various solutions (Malima, Live Objects, smart tracking, smart operations, IoT Journey, OBS Offers), with the goal of bringing homogenization and consistency to an ecosystem managing over 40 million connected objects worldwide.

• Implement a collaborative work process, adapted to the needs of each team, to improve operational efficiency.

• Ensure global UX consistency and compliance with the Orange Design System, which rationalized design processes and improved the quality and homogeneity of user interfaces.

• Facilitate information sharing and cross-functional collaboration, thereby reducing organizational silos and improving alignment between different teams.

• Align UX evolutions with product roadmaps to ensure sustainable strategic consistency and anticipate future user needs.

• Collaborative design workshops for UX discussions and anticipation.

• Competitive and industry UX benchmarks.

• Interviews, Personas, Site Maps.

• UX audit of various services.

• UX screens research for different platforms.

• Interactive prototypes.

• Creation of a cross-functional navigation allowing circulation and discovery between different IoT services. The system is configurable by countries according to their available IoT offers.

• Creation of new components for the Orange Design System.

• Implementation of an IoT Lisibility repository, containing analyses, guidelines, and UX evolutions to standardize best practices (Accessibility, digital writing, data visualization).

🚀 New version of the IoT Journey website

• User-Centric approach and IoT education

• Collaborative design workshop

• Design of journeys and screens (MVP and target version)

• Delivery of UX specifications and user cases

⭐ As Lead Designer, I supported the Training and Skills Development team for 3 years, optimizing the user experience of training paths for the group's 113,000 employees.

• Develop a User-Centric approach with all design/project manager teams (80 people).

• Standardize training UX through guidelines and UX workshops, integrating best practices in accessibility and digital writing.

• Optimize the production of new training content through a Design System and framework, ensuring better UX efficiency and consistency.

• Improve access to training with clearer and more engaging UX on the new platform version.

• Accelerate the digitalization of training paths and processes, facilitating the transition from in-person to remote learning with the creation of dedicated platforms.

• Stimulate employee engagement through gamified events integrated into training paths, making the experience more interactive and motivating.