About Sandrine
French
Native or bilingual
Experience
- MarsankidsSales ManagerPUBLIC SECTORJanuary 2012 - December 2023 (11 years and 11 months)Montpellier, France• Prospecting and developing the client portfolioIdentifying new needs, making contact, initial sales conversations, following up on incoming leads, and re-engaging.• In-depth prospect qualificationAnalyzing their challenges, defining problems, and validating budgets.• Negotiation and contract managementPresenting offers, structured arguments, objection handling, and finalizing agreements.• Customer follow-up & loyaltyPrimary point of contact, post-signature support, and managing difficult situations when necessary.• Recruitment & HR managementConducting interviews, evaluating profiles, onboarding, and administrative management of teams.
- Lioness ClosingCertified CloserEDUCATION AND E-LEARNINGMarch 2025 - Today (1 year and 5 months)Montpellier, FranceConducting sales calls (closings) independentlyNeeds analysis, verifying fit with the offer, summarizing, and building a clear framework for decision-making.• Objection handlingWorking on clarity, security, and feasibility to help the prospect make an aligned decision.• Warm lead follow-up and qualified re-engagementStructured post-call follow-ups, maintaining contact, sending additional information.• Direct collaboration with the marketing / acquisition teamField feedback, lead quality, script and qualification improvements.✅ Average closing rate: 40%This experience allowed me to confirm my skills in:• consultative selling• supported decision-making• clear and structured communication• converting warm leads into satisfied customers
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Education
- Certified CloserLioness Closing2025Appels découverte & appels de closing • Qualification avancée • Gestion des objections • Vente consultative • Suivi et relances chaudes
Certifications
- ClosingLioness Closing2025
- Integrating AI into a Sales CycleOnline Sales Success2025