About Sandrine
French
Native or bilingual
Experience
- SD BoostIndependent EntrepreneurCONSULTING AND AUDITSOctober 2024 - Today (1 year and 8 months)Oignies, FranceIndependent virtual assistant specializing in support for professionals and freelancers. My services include:Incoming call managementAdministrative support (email, mail, invoice, order management, etc.)Client relations and loyaltyTime and task optimizationMy strengths:23 years of experience in HR and account managementAdaptability and tailor-made solutionsResponsiveness and efficiencyEmpathetic and caring approachMy goal is to free you from time-consuming tasks to allow you to focus on your core business, while creating authentic and lasting connections with your clients
- EmergenceCommercial Relations ConsultantCONSULTING AND AUDITSOctober 2024 - December 2024 (2 months)Strategic and Operational SupportTailor-made support in the development of the Emergence companyCreating connections with complementary professionalsSupport in commercial and administrative managementNetwork DevelopmentIdentifying and connecting with strategic professional partnersFacilitating collaborations to strengthen the company's offeringCommercial and Administrative ManagementAssistance in optimizing commercial processesSupport in administrative tasks to improve operational efficiencyKey Skills RequiredAnalytical ability and understanding of the specific needs of a developing companyAbility to create and maintain a professional networkCommercial and administrative management skillsAdaptability and flexibility to meet tailor-made needsExcellent communication and interpersonal skillsPersonal QualitiesProactivity and initiativeAbility to work independentlyListening skills and empathyCreativity in problem-solving
- RandstadAccount ManagerFebruary 2018 - April 2023 (5 years and 2 months)Marcq-en-Barœul, FranceOperational ManagementOverseeing administrative, HR, and organizational aspectsLeading and coordinating the team of temporary workersCommercial DevelopmentDeveloping and maintaining client relationshipsProspecting and retaining the client portfolioStrategic positioning of Randstad in the local marketAnalyzing staffing needs and proposing tailor-made solutionsRecruitment and Resource ManagementSourcing and recruiting temporary workersConducting recruitment interviewsAssessing candidate skillsManaging schedules and replacementsTraining and supporting temporary workersAdministrative ManagementAdministrative follow-up of contractsBilling managementResolving client and temporary worker issuesKey Skills RequiredLeadershipCommercial acumenOrganizational skillsResponsiveness: ability to quickly handle urgent situations and adapt to immediate changesAutonomy: ability to work independently, make decisions without constant supervisionInitiative: proactivity in problem-solving, spontaneous proposal of innovative solutionsAdaptabilityRelationship managementAnalytical and synthesis skillsQuick decision-making abilityHigh stress resistance
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Education
- Achieve commercial closing for an Inbound clientCloser Evolution2024Développer un état d'esprit adapté au closing commercial Maîtriser les techniques de communication (écoute active, tonalité de voix) Analyser les besoins et motivations du prospect Structurer une proposition commerciale personnalisée Maîtriser les 11 étapes clés du script de vente Traiter les objections avec empathie et pragmatisme Techniques de conclusion de vente
Skill set
Categories
- Other