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Sandrine DemonchySD

Sandrine Demonchy

Administrative Management Assistant & Client Relations

€330/day
Oignies, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sandrine

Experienced professional with over 25 years in human resources, administrative, and commercial management.

My background includes roles as a consultant, account manager, and HR assistant, where I developed solid expertise in:

Client portfolio management and loyalty

Administrative and commercial follow-up

Development and maintenance of lasting professional relationships

Personnel administrative management (permanent and temporary)

Possessing excellent organizational skills, a high capacity for adaptation, and a strong sense of professionalism.

My versatile skills allow me to adapt quickly to various professional environments and challenges.

Immediately available and motivated, I am ready to fully invest myself in a new mission.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • SD Boost
    Independent Entrepreneur
    CONSULTING AND AUDITS
    October 2024 - Today (1 year and 8 months)
    Oignies, France
    Independent virtual assistant specializing in support for professionals and freelancers. My services include:
    Incoming call management
    Administrative support (email, mail, invoice, order management, etc.)
    Client relations and loyalty
    Time and task optimization
    My strengths:
    23 years of experience in HR and account management
    Adaptability and tailor-made solutions
    Responsiveness and efficiency
    Empathetic and caring approach
    My goal is to free you from time-consuming tasks to allow you to focus on your core business, while creating authentic and lasting connections with your clients
  • Emergence
    Commercial Relations Consultant
    CONSULTING AND AUDITS
    October 2024 - December 2024 (2 months)
    Strategic and Operational Support
    Tailor-made support in the development of the Emergence company
    Creating connections with complementary professionals
    Support in commercial and administrative management
    Network Development
    Identifying and connecting with strategic professional partners
    Facilitating collaborations to strengthen the company's offering
    Commercial and Administrative Management
    Assistance in optimizing commercial processes
    Support in administrative tasks to improve operational efficiency
    Key Skills Required
    Analytical ability and understanding of the specific needs of a developing company
    Ability to create and maintain a professional network
    Commercial and administrative management skills
    Adaptability and flexibility to meet tailor-made needs
    Excellent communication and interpersonal skills
    Personal Qualities
    Proactivity and initiative
    Ability to work independently
    Listening skills and empathy
    Creativity in problem-solving
  • Randstad
    Account Manager
    February 2018 - April 2023 (5 years and 2 months)
    Marcq-en-Barœul, France
    Operational Management
    Overseeing administrative, HR, and organizational aspects
    Leading and coordinating the team of temporary workers
    Commercial Development
    Developing and maintaining client relationships
    Prospecting and retaining the client portfolio
    Strategic positioning of Randstad in the local market
    Analyzing staffing needs and proposing tailor-made solutions
    Recruitment and Resource Management
    Sourcing and recruiting temporary workers
    Conducting recruitment interviews
    Assessing candidate skills
    Managing schedules and replacements
    Training and supporting temporary workers
    Administrative Management
    Administrative follow-up of contracts
    Billing management
    Resolving client and temporary worker issues
    Key Skills Required
    Leadership
    Commercial acumen
    Organizational skills
    Responsiveness: ability to quickly handle urgent situations and adapt to immediate changes
    Autonomy: ability to work independently, make decisions without constant supervision
    Initiative: proactivity in problem-solving, spontaneous proposal of innovative solutions
    Adaptability
    Relationship management
    Analytical and synthesis skills
    Quick decision-making ability
    High stress resistance

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Education

  • Achieve commercial closing for an Inbound client
    Closer Evolution
    2024
    Développer un état d'esprit adapté au closing commercial Maîtriser les techniques de communication (écoute active, tonalité de voix) Analyser les besoins et motivations du prospect Structurer une proposition commerciale personnalisée Maîtriser les 11 étapes clés du script de vente Traiter les objections avec empathie et pragmatisme Techniques de conclusion de vente

Skill set

Categories

  • Other