Freelancer profile translated to English.
Back to original languageAbout Sandrine
What I offer:
I help leaders of VSEs, SMEs, Startups, and Associations secure their cash flow, transform their internal processes, and empower their teams. The result: available cash, engaged employees, and a leader who regains serenity and performance.
Concrete missions:
- Field analysis and audit of work and communication methods.
- Implementation - Co-construction and optimization of customer follow-up procedures. Objectives: team accountability and autonomy.
- Mapping of roles for individuals responsible for customer follow-up.
- Awareness of the stakes of follow-up and why it is important.
- Reduction of payment terms and optimization of Working Capital Requirement / DSO
- Reduction of the leader's mental load & strengthening of leadership
- Transformation of company culture & team engagement
Results / Client cases:
B2B Startup: +€80,000 recovered in 6 weeks
SME: DSO reduction of 30 days
Solitary leader: decrease in mental load, reorganization allowing team autonomy
Reasons to choose me
- Proven OPTIC® method: cash + productivity + integrated well-being
- Responsiveness & 100% response rate
- Hybrid approach: on-site / remote according to your needs
Indicative pricing reflecting 15+ years of experience, a proven methodology, quantified results with my clients, and a demanding and rigorous level of study.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- S-APPLYExpert Debt Collection & Organizational CoachCONSULTING AND AUDITSMarch 2025 - Today (1 year and 3 months)Paris, FranceMy mission:Help leaders free up their cash flow, strengthen their teams' performance, and establish a sustainable, human, and effective organization.Specifically, I intervene to:- Unite teams around a clear and shared vision- Optimize internal processes & employee experience (onboarding & offboarding included)- Reduce the leader's mental load and strengthen their leadership posture- Establish a sustainable, engaging company culture aligned with the company's values- Ensure reliable debt collection and equip teams for autonomous managementMy areas of expertise:- Team Management & Cohesion- Employee Experience: onboarding & offboarding- Emotional Intelligence & Soft Skills- Debt Collection & Financial Management- Organizational Diagnosis & Structured Action Plans
- Intuit QuickbooksCustomer Success Training ManagerSOFTWARE PUBLISHINGJune 2019 - January 2024 (4 years and 7 months)France• Development of an online revision program hosted on Docebo, with practical exercises specifically designed for the accounting closing period.
- Intuit Women's NetworkGlobal Co-chairAugust 2017 - January 2024 (6 years and 5 months)Rue de Paris / Ruelle de Paris, Valenton, FranceIntuit Women's Network working with chapters leaders at 15 of Intuit sites around the globe. Our mission is to enhance the contributions and potential of people with disabilities, including our employees, our customers and our community.
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Education
- Bachelor's Degree - Managing a Responsibility Center, ManagementUniversité Paris Nanterre2014Licence - Manager un Centre de Responsabilités, Management
- Master of Business AdministrationIAE Paris - Sorbonne Business School2025MBA