Freelancer profile translated to English.

Description

Do you lack time to manage your administrative tasks? I am here to help you.

With over 15 years of experience in secretarial work and 4 years in customer relations, I help companies, freelancers, and associations manage their administrative tasks with rigor and efficiency.

Based in Guadeloupe, I work remotely with clients throughout France.

I intervene particularly for:

administrative management;

writing and formatting documents;

email and calendar management;

file tracking;

administrative organization;

customer support.

Accustomed to using various business software, I quickly adapt to your tools and working methods.

You manage your business, I manage your administrative tasks.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

CRCIG
Administrative & Virtual Assistant
SPORTS
February 2020 - Today (6 years and 6 months)
Baie-Mahault, Guadeloupe
Within the Regional Cycling Committee of the Guadeloupe Islands, I handle daily administrative management and file tracking. I am responsible for license management using business software, email processing, telephone reception, administrative follow-up of clubs and licensees, as well as document preparation and formatting.

I use office tools such as Microsoft Word, Excel, and Outlook daily, as well as specific management software. This experience has allowed me to develop an excellent sense of organization, rigor, confidentiality, and adaptability to different digital tools.

*Daily administrative management of the Committee.

*License management using business software.

*Telephone reception and email processing.

*Administrative follow-up of clubs, licensees, and partners.

*Writing and formatting of letters, spreadsheets, and administrative documents.

*Preparation of administrative files for competitions.

*Organization and preparation of "race kits", including all essential documents for juries and officials (entry lists, routes, regulations, safety documents, results sheets, etc.).

*Participation in the administrative preparation of the Tour Cycliste International de Guadeloupe.

*Daily use of Microsoft Word, Excel, Outlook, and business software.
Maison des Aînés du Lamentin
Administrative Secretary
ENTERTAINMENT AND LEISURE
June 2015 - January 2019 (3 years and 7 months)
Lamentin, Guadeloupe
Daily administrative management, in-person and telephone reception, administrative file tracking, writing of letters and documents, filing and archiving, organization of user files, coordination with various stakeholders, and use of office tools. Organization and coordination of outings and activities for the elderly, preparation of administrative files, relations with partners and families (Word, Excel, Outlook). This experience has allowed me to develop an excellent sense of organization, confidentiality, and public relations.
Filing/Archiving Calendar Management Customer Relations Communication Coordination
QUALISTAT
Telephone Interviewer
March 2007 - September 2009 (2 years and 6 months)
Baie-Mahault, Guadeloupe
Conducting telephone surveys, welcoming and assisting interviewees, computer entry of responses, adherence to procedures, management of incoming and outgoing calls, professional communication, and use of computer tools.
customer service Communication Customer Service Data Entry Microsoft Office