About Sandra
French
Native or bilingual
English
Fluent
Experience
- BARNESProduct OwnerREAL ESTATEApril 2025 - March 2026 (11 months)Paris, France- Field UX research: interviews with operational teams and clients to understand usage, expectations, and operational constraints related to digital journeys- Analysis of user journeys and existing digital ecosystem to identify friction points and challenges in offer clarity- Structuring an evolution roadmap for the digital experience, based on needs expressed by the field and client expectations- Placing observed usage in perspective with company objectives and digital environment constraints- Contribution to design work and website implementation.➡️ Structuring accessibility requirements- Development of an RGAA scoping document to integrate accessibility requirements into the website's design and development- Identification of key accessibility considerations➡️ Collaboration with internal teams and service providers- Gathering and formalizing business needs- Reporting findings from user research- Contribution to UX orientations for future evolutions of the digital solution- Project coordination with teams around design and implementation
- AnaclosJourney & Brand Experience ConsultantCIVIL ENGINEERINGJanuary 2025 - April 2025 (3 months)Paris, FranceDeliverable: Logo representative of brand values, development of a complete graphic charter (typography, colors, visual variations), and design and launch of a website aligned with the defined visual identity.
- Groupe GaillardHealthcare Customer Journey ManagerMEDICALApril 2024 - November 2024 (7 months)Rousset, FranceDeliverables:- Product scoping: objectives, use cases, business challenges- User interviews to identify pain points and validate journeys- Co-construction of the target journey (customers & patients) with business teams - Facilitation of business workshops and reporting of user insightsConstruction of the product roadmap and feature mapping Prioritization of the backlog and progress monitoring in conjunction with the IT team (20 developers)
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Education
- Foundations of User Experience (UX) DesignGoogle2025Foundations of User Experience (UX) Design
- University Diploma "The Essentials of Digital Health"Université de MontpellierDiplôme Universitaire "Les essentiels de la santé numérique"