About Sandra
- Accounting follow-up and dashboard
- Email management and customer relations
- Administrative follow-up of construction sites
- Routine and specific administrative management (RGE, Qualibat, CIBTP, Probtp..)
French
Native or bilingual
Experience
- J.Daniel's CCZVersatile administrative assistant (freelance)CIVIL ENGINEERINGSeptember 2025 - Today (9 months)Annecy, FranceDigital Optimization & Organization:
- Setup of a remote professional phone line via 3CX, ensuring continuous commercial availability and better customer service.
- Complete organization of the email inbox for priority management and reduced message processing time.
- Implementation of an electronic signature (time saving and professionalized communication).
Commercial Management:- Preparation of quotes on the Henrri business software (tool expertise).
- Implementation of a proactive quote follow-up process to improve proposal conversion rates.
- Creation and optimization of the Google Business Profile (Google My Business) to enhance local visibility and credibility for the contractor.
Administrative and Legal Management:- Management and execution of address changes with all suppliers.
- Preparation and transfer of establishment details with INPI (complex administrative task).
- VinatisVersatile administrative assistantE-COMMERCESeptember 2014 - September 2024 (10 years)Annecy-le-Vieux, FranceFor this role, I managed the complete back-office, from logistics to finance, ensuring the smooth flow of commercial and administrative operations:Reception and Communication:
- Management of physical and telephone reception (clients, suppliers, service providers), ensuring a professional first point of contact for the company.
- Management of incoming mail and distribution to relevant departments.
- Drafting and preparation of outgoing correspondence.
Basic Finance and Accounting:- Complete management of customer payments (bank transfer, credit card).
- Processing of supplier payments (bank transfer, LCR, draft).
- Reconciliation of supplier invoices with purchase orders using DMS software.
- Preparation of specific invoices for managing transport disputes.
Logistics and Supplier Management:- Monitoring of delayed orders and preparation of purchase orders.
- Research and onboarding of new transport partners (Xpo, Laffond).
- Management of complex disputes with suppliers and carriers.
- Ordering and monitoring of office supplies.
Organization and Administration:- Preparation of quotes for professionals (B2B).
- Archiving of documents in paper and digital format.
- Setup and management of bookings (hotel, flight, train) for business travel.
- Preparation of employee administrative files (non-HR).
- Centre des finances publiquesAdministrative Management AssistantPUBLIC SECTORMay 2014 - June 2014 (1 month)Annecy, FranceFor this role at the Public Finance Center, I managed information flow and public reception, strengthening my administrative rigor and organizational skills:Communication Management:
- Complete management of the telephone switchboard, handling calls and precise redirection to the appropriate departments.
- Physical reception of users during opening hours, managing wait times and directing inquiries.
Document Management:- Management of incoming mail, sorting, recording, and distribution to various offices.
- Application of strict administrative procedures specific to the public sector.
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Education
- Veterinary Specialized AssistantCEF2023Auxiliaire Spécialisé Vétérinaire
- Human Resources Bachelor's DegreeEcoris2016Licence Ressources Humaines