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Sandra OliveiraSO

Sandra Oliveira

UX Designer & Service Designer

€750/day
Paris 19e Arrondissement, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sandra

Hello!
I am a designer specializing in Experience Design (UX design) and Service Design.
After more than 5 years spent client-side and in agencies, I now work as a freelancer remotely and/or at the client's premises.

Among my services, I can offer you to:

• 🗓 PREPARE A MEETING:
Test protocol, interview guide, creation of briefs for panelists...

• 👀 MEET USERS:
Interviews, shadowing, focus groups, user testing (in-person, guerrilla, remote), ...

• 📒 SUMMARIZE A MEETING:
Proto personas, personas, mapping, empathy maps, ...

• 🧠 BRAINSTORM CREATIVE IDEAS:
Benchmarking, workshop facilitation, workshops, design sprints, card sorting, how might we?, crazy 8s, six to one, ...

• 🏗 BRING IDEAS TO LIFE:
Wireframes, UI mockups, static and interactive prototypes, graphics, POS displays, videos, concept sheets, physical mockups, ...

• ⌛️ MODEL AN EXPERIENCE:
User journeys, experience maps, blueprints, storyboards, wireflows, user flows, ...

• 📚 TRAIN AND RAISE AWARENESS OF DESIGN METHODS:
Design thinking, Design sprints, UX design, ...

Today, I enjoy collaborating and putting my skills to use for projects of general interest. In order to think, create, and design within projects (and with teams) that respond to a common sense of purpose.

I am also a graphic designer and illustrator.

If you would like to know more about me, feel free to read the recommendations from my former colleagues!
For any questions regarding a quote, as well as for any information request, please contact me.

Looking forward to meeting you,
Sandra
  • Portuguese

    Native or bilingual

  • English

    Conversational

  • French

    Native or bilingual

Can work on-site
Paris 19e Arrondissement (up to 50km), Lille (up to 10km)

Experience

  • UX-REPUBLIC
    UX Design Consultant
    CONSULTING AND AUDITS
    October 2019 - September 2020 (1 year)
    At UX Republic, a digital agency, my role is to support our clients in user-centered interface design. Using methods like Design Thinking and UX Design, I organize and carry out immersion phases (client and user interviews, Empathy Maps, ...), ideation (creativity workshops, design sprints, ...), prototyping (wireframes, interactive mockups, ...), and deployment (specifications, ...).
    My role also involves sharing knowledge through articles published on the agency's website.
    Design Thinking User Experience Design User Interface Design User Testing User Research Web Project Management
  • Groupe La Poste
    Design Manager
    PUBLIC SECTOR
    January 2018 - September 2019 (1 year and 9 months)
    At WATTS, the innovation unit of Groupe La Poste, I coached UI/UX designers in the user experience scoping phases of projects. I led the preparation of user-centered workshops, competitive analysis, user journey mapping, and the design of functional and visual templates (wireframes, mockups, interactive mockups). In collaboration with project managers, I contributed to the skill development of UI/UX designers (and other members of the WATTS team) through training days.
    Design Thinking Team Management User Experience Design User Interface Design User Testing User Research Training Graphic Design Brand Guidelines Web Project Management Project Management
  • Groupe La Poste
    UI/UX Designer
    PUBLIC SECTOR
    July 2016 - December 2017 (1 year and 6 months)
    At WATTS, the innovation unit of Groupe La Poste, I supported business units in their innovation projects. Working in tandem with the project manager and using Design Thinking and UX Design, we provided a methodology to foster co-created innovations with our clients, allowing us to test and improve them before market launch. Through scoping, immersion, ideation, and prototyping/experimentation phases, our goal was to create desirable, viable, and feasible offerings. My mission was to ensure the desirability of solutions, organize and conduct field immersions, as well as client and user interviews (guerrilla, in-person, ...), and design user journeys, creativity workshops (and design sprints), and web interfaces (desktop, tablet, and mobile).
    Design Thinking User Experience Design User Interface Design User Testing User Research Graphic Design Brand Guidelines Project Management Web Project Management Innovation

Recommendations

Yohan HuvelleYH
MC
AA
+4
Yohan Huvelle and 6 other people have recommended Sandra

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Education

  • Master - Web Design, Project Management Option
    Institut F2I
    2016
  • BTS - Graphic Design
    Lycée des métiers, du design et des technologies (Amiens)
    2014

Certifications

Skill set

Categories

  • Other