About Sandra
I am a Governance, Risk and Compliance professional with experience in Information Security Audits, Risk Assessment, Information Security Management, and ISO Management Systems (27001, 20000, 42001 and 9001).
I was responsible for the Implementation and Certification Process of the International Standard ISO 27001 and ISO 20000. I have experience with conducting Risk Assessment including Information Security on Suppliers, Services, and IT Risk.
I am very reliable, punctual, and organized person, with great adaptability to new environments, including multicultural ones, due to my previous experience in organizing large events for foreign customers.
Good communication and relationship skills due to my vast experience in Customer Service.
I consider myself to be entrepreneurial, creative and with an innovative spirit, always available and willing to learn and open to new learning opportunities.
Portuguese
Native or bilingual
Spanish
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- ACIN – iCloud SolutionsCompliance DirectorTECHJuly 2013 - June 2022 (9 years)Ribeira Brava, PortugalPosition(s) Held: Governance, Risk and Compliance Manager Main activities and responsibilities: Responsible for management, maintenance, internal audits and ensuring the continuous improvement of Quality Management Systems (ISO 9001: 2015), Information Security (ISO 27001: 2013), IT Service Management (ISO 20000: 2018), Environmental Management (ISO 14000: 2015) and Occupational Health and Safety Management (ISO45001: 2019) Perform Reports and Statistics of KPI and internal audits. Risk Assessment (ISO31000 and ISO27005) Project Manager of an eIDAS PKI – Public Key Infrastructure. DPO – GDPR
- Dream Creations & EventsOutgoing and Incoming ManagerTRAVEL AND TOURISMMay 2012 - June 2013 (1 year and 2 months)Funchal, PortugalPosition (s) Held: Outgoing and Incoming Manager Main activities and responsibilities: Customer Service desk, Ticketing Sales, Reservations, and Tour Operator trips organization, Taylor Made Programs, Event's Organizer.
- Lusoriginal, Agência de Viagens, Lda (Travel Agency)Outgoing and Incoming ManagerTRAVEL AND TOURISMApril 2008 - April 2012 (4 years)Funchal, PortugalPosition(s) Held: Outgoing and Incoming Manager Main activities and responsibilities: Outgoing and Incoming reservations, Ticketing Sales Commercial, Sales Promoter, Accounting and Travel Agency Management
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Education
- ISO 20000 FoundationsBehaviour Group2022Como implementar la Norma ISO20000
- Anty-money laundering and counter-terrorism financingInstituto de Formação Bancária2021Anty-money laundering and counter-terrorism financing