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Sandra D.SD

Sandra D.

Administrative & remote client relations management

€180/day
Arras, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sandra

Virtual assistant specialized in customer relations management and operational organization, I support entrepreneurs and companies in their daily lives to save them time and streamline their activities.

Thanks to my field experience, I am able to effectively manage customer interactions, coordinate service providers, organize schedules, and resolve unforeseen issues with responsiveness and autonomy.

Accustomed to working remotely, I easily integrate into your organization and take care of essential tasks to allow you to concentrate on the development of your business.

My main missions:
• Customer relations management (emails, messages, customer support)
• Schedule and planning organization and monitoring
• Service provider coordination
• Management of emergencies and unforeseen events
• Administrative and operational monitoring

Serious, organized, and proactive, I am a true trusted partner you can rely on daily.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • (GEREBNB/KYRENT)
    DIRECTOR CONCIERGERIE
    April 2024 - Today (2 years and 4 months)
    Short-term rental management
    Legal and regulatory monitoring
    Claims management and coordination
    Financial steering and cash management
    Customer service Notion Avantio Customer Relationship Management (CRM) Agenda and schedule management
  • CHEZTOIT IMMO
    DIRECTOR
    December 2021 - July 2024 (2 years and 7 months)
    Team management and supervision
    Supervision of legal files
    Strategic development of the agency
  • SOUCHEZ IMMOBILIER
    REAL ESTATE NEGOTIATOR
    May 2019 - August 2021 (2 years and 3 months)
    Property prospecting and valuation
    Drafting and negotiation of mandates
    File follow-up until the authentic deed

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Education

  • BEP Commerce
    École Supérieure de l'Immobilier (FNAIM)
    2013
    BEP Commerce

Skill set

Categories

  • Other