Freelancer profile translated to English.
Back to original languageAbout Sandra
Graduate, I am interested in the field of human resources, finance and administrative work with more than 3 years of experience in project coordination, administrative work and customer support.
English
Native or bilingual
French
Native or bilingual
Arabic
Native or bilingual
Armenian
Basic
Remote only
Primarily works remotely
Experience
- SCOPSISInternship AdviceCONSULTING AND AUDITSJune 2022 - Today (4 years)Skills - research, presentation, powerpoint, communication, advice, digital transformation.
- GarantMeFile Verification AgentBANKING AND INSURANCEMay 2022 - Today (4 years and 1 month)- Analysis, review of files, issuance of eligibility certificates using CRM software.- Respond by phone and email by providing the necessary information.
- Hailey BeautyCustomer Service AgentJune 2021 - November 2021 (5 months)- Ensure customer satisfaction.- Analyze complaints and find tailor-made solutions such as order returns, refunds or inform the customer about the status of their order tracking as needed.- Follow up with the customer following the solution offered to them.- Collaborate with the Customer Service team.- Collaborate with the Marketing department, with the company responsible for deliveries and with other stakeholders.
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Education
- Bachelor of Business & Bachelor of ArtsSaint Joseph University of Beirut2022Bachelor of Business Administration - BBA, Business Administration and Management, General
- French and Lebanese LawSaint Joseph University of Beirut2019French and Lebanese Law