Freelancer profile translated to English.

Description

Looking for a virtual assistant to boost your productivity and make your life easier?

I can help you organize your schedule, manage your projects, and keep everything under control, so you can focus on growing your business. I work with entrepreneurs, SMEs, and business owners from any sector, adapting to their specific needs.

I am proficient with key tools such as ActiveCampaign, Doodle, Metricool, Canva, Trello, Zoom, WordPress, Asana, Holded, Zapier, Slack, and the entire Google ecosystem (Drive, Sheets, Docs, Calendar, Meet). I am responsible, detail-oriented, and a perfectionist, and I place great importance on constant communication to ensure everything runs perfectly.

I am more than an assistant; I am your strategic support to make every task flow smoothly, allowing you to achieve your goals with less stress and more efficiency.

Languages

Spanish
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Mediamarkt
Sales Assistant
March 2020 - July 2025 (5 years and 4 months)
Zaragoza, Spain
As a sales assistant specializing in the home appliance section, I was responsible for providing personalized technical advice to customers, identifying their needs to recommend the best solutions for products such as washing machines, refrigerators, ovens, dishwashers, or small appliances.

My responsibilities included:

Customer service before, during, and after the purchase.

Detailed explanation of features, differences between models, and warranties.

Inventory management and restocking of products in the store.

Processing orders, financing, returns, and repairs.

Store maintenance and attractive product display.

Collaboration with the team to achieve sales and customer satisfaction goals.

My focus was always on providing a clear, professional, and friendly shopping experience, representing the brand's values and ensuring customer loyalty.
Atención al cliente Resolución de problemas Comunicación efectiva Organización y gestión del tiempo escucha activa
Querol
Store Sales Assistant
December 2019 - January 2020 (1 month)
Zaragoza, Spain
to provide friendly and personalized customer service, advising on the choice of the most suitable footwear according to each person's needs, in terms of fashion, comfort, and functionality.

My duties included:

Greeting and assisting customers in the store.

Advising on sizes, models, styles, and shoe care.

Organizing the stockroom and restocking the sales floor.

Processing payments, returns, and exchanges.

Visual merchandising according to campaigns and seasons.

Collaborating in achieving commercial objectives.
Decathlon España
Store Sales Assistant
April 2019 - December 2019 (8 months)
Zaragoza, Spain
As a specialist in the mountain section at Decathlon, I provided technical and personalized advice on hiking, trekking, camping, and climbing products, adapting to each customer's needs to ensure a complete shopping experience.

My responsibilities included:

Customer service and recommendation of technical equipment (clothing, footwear, backpacks, accessories).

Explanation of product features, usage, and maintenance.

Setting up displays from scratch according to brand guidelines and commercial campaigns.

Restocking and organizing product shelves.

Inventory management, stocktaking, and ordering.

Cashier duties and handling of issues or returns.

Participation in internal training to update product knowledge.

My goal was to offer expert service, fostering customer loyalty and representing the brand's values with commitment and professionalism.

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prevención de riesgos laborales 50 h resolución de conflictos manipulador de alimentos
prevención de riesgos laborales 50 h resolución de conflictos manipulador de alimentos
Técnica superior en integración social
IES María Moliner
2017
Técnica superior en integración social

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Sandra Andrés

| Network Management and Marketing

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