Freelancer profile translated to English.
Back to original languageAbout Sandra
Independent consultant and trainer specializing in operational organization optimization and business tool adoption.
I support real estate agencies and service companies in analyzing their processes, structuring their work methods, and developing team autonomy.
During my training missions with numerous agencies, I developed a transverse vision of business practices and organizations. This experience allows me to quickly identify areas for improvement and propose concrete solutions: implementation of automated dashboards, optimization of operational flows, user support, and resolution of technical or functional issues.
My approach is pragmatic, field-oriented, and directly applicable.
My offers:
- Housekeeping organization & planning audit
Analysis of your operations and identification of improvement points
- Custom tool creation
Implementation of a structured and automated housekeeping schedule, adapted to your agency
- Support & optimization
Follow-up, adjustments, and continuous improvement of your organization
French
Native or bilingual
English
Fluent
Spanish
Basic
Italian
Basic
Can work on-site
Albertville (up to 50km)
Experience
- FreelanceIndependent Consultant & TrainerREAL ESTATEJanuary 2025 - Today (1 year and 7 months)Albertville, FranceStructuring and improving processes (housekeeping schedules, visit lists, billing, communication, team coordination)Creation of custom automated dashboards and reporting tools.Analysis of client needs and design of training paths and custom tools.Conducting individual and group training sessions, in person and remotely. Optimization of user productivity and autonomy through process analysis and personalized pedagogy.Creation of training materials and tutorials adapted to business uses.Support for the implementation and daily use of IT tools.Level 2 customer support and resolution of technical and functional issues.
- Valthorens ImmobilierAdministrative & Operational CoordinatorTRAVEL AND TOURISMJanuary 2019 - January 2025 (6 years)Albertville, FranceAdministrative and organizational coordination of a real estate management activity.Organization and planning of cleaning teams and apartment viewings.Inventory management, orders, and logistical follow-up of apartments.Tracking of client and service provider billing.Liaison between owners, service providers, clients, and partner organizations.Organization of client arrivals and management of specific requests.Multilingual administrative management (FR / EN / IT / ES).Implementation and monitoring of administrative and operational procedures
- Groupe O'ClaireExecutive AssistantLOGISTICS AND SUPPLY CHAINJanuary 2018 - August 2019 (1 year and 7 months)Annecy, FranceGlobal administrative management: quotes, invoicing, correspondence, file tracking. Participation in HR management: employment contracts, time tracking, payroll data transmission.Monitoring of employee hiring and departure procedures.Coordination between management, service providers, and internal teams.Assistance in organizing interviews and meetings.
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Education
- UX Design CertificationCoursera2025Certification UX Design
- Freelance mission management Tourism & Customer Relations TrainingÉcole Tunon2008gestion de missions freelance Formation Tourisme & Relation Client