SMFreelancer profile translated to English.
Back to original languageAbout Samy
Professional with over 20 years of experience in business strategy and management in various sectors.
Expert in developing and training multicultural teams in France, Mauritius, Morocco, and Madagascar.
Accustomed to driving commercial performance and implementing effective growth strategies.
Skilled in managing and optimizing international call centers.
Motivated to bring my operational expertise and leadership to support the development of your organization.
French
Native or bilingual
English
Conversational
Spanish
Basic
Remote only
Primarily works remotely
Experience
- MS CONSULTINGInside SalesDecember 2023 - Today (2 years and 7 months)Lyon, FranceInside sales representative responsible for developing sales and ensuring remote customer relations, mainly by phone, email, video conferencing, or CRM tools.
- CALLAUSTRAL LTDCHIEF OPERATING OFFICERNovember 2021 - Today (4 years and 8 months)Ile-of-France, FranceImplementation of commercial strategies adapted to the Mauritian market, with a focus on improving local performance through the recruitment and training of 20 advisors. Contribution to marketing activities and revenue growth through in-depth knowledge of Mauritian customer needs.
- MALEO ASSURANCESCOMMERCIAL DIRECTORJanuary 2009 - October 2021 (12 years and 9 months)FranceSupervision and training of international teams (France, Morocco, Madagascar). Development of strategies for growing client portfolios and optimizing call center performance in several countries, thus reinforcing the company's international expansion.
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Education
- Internal MALEO intermediate insurance trainingIAS level 12010Formation interne MALEO intermédiaire d'assurance
- Internal ASSU 2000 training - Recruitment, real estate management2005Formation interne ASSU 2000 - Recrutement, gestion immobilière